Office Assistant

Are you looking for a new role where you can be yourself and accomplish your best work? Look no further. At Asurion, our teams work collaboratively to innovate and serve customers while ensuring employees succeed and feel valued.

We don't just provide customers with exceptional service — we create a positive experience for our employees, helping them grow their careers while they help customers enjoy and do more with their technology.

Who is the Office Assistant (12 months-contract)?

This role reports to the General Manager and is responsible for overseeing all aspects of office administration and operations. This person is responsible for calendar management, travel arrangements and keeping accurate expense records, and organising business meetings, companywide team activities and other admin support. This person is also responsible to provide sales support to the client services team.

This is a contractual role for 12 months.

What are the key responsibilities?

Day to day office administration (50%)

• Manage all general office administration and facilities management.
• Main liaison with building management, vendors, contractors for upkeep of the office.
• Keep record of maintenance contracts and coordinate for renewals.
• Support onboarding and offboarding process.
• Oversee access card systems, vendor contracts, office supplies.
• Plan and support all employee engagement events, example major festive celebrations, quarterly townhalls, teambuilding, CSR events.
• Support the sending out of all local email correspondences.
• Support all business meetings and training workshops.
• Support vendor enrolment and works with AP COE to ensure timely payment of invoices.
• Support legal in submitting all agreements with The Inland Revenue Board of Malaysia
• Support board directors in submitting travel claims.
• Any ad-hoc support required from time to time.

Administrative support to GM (20%)

• Organize and manage travel arrangements, including travel itinerary preparation, visa application, booking of air tickets, accommodation and airport transfers.
• Process all expense claims accurately and ensure timely submission via Concur.
• Any adhoc support as required from time to time.

Sales Support to CelcomDigi & redON (30%)

• Coordinate and manage hotel and flight bookings.
• Manage Marketing/POSM purchases as required

Here's what you'll bring to the team:

• Bachelor's degree

• Proven experience in office administration and executive support roles.

• Experience in organizing events and coordinating with vendors.
• Strong organizational and multitasking skills with the ability to prioritize and meet deadlines.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite and familiarity with Concur (or similar expense systems).
• Ability to work independently with minimal supervision.
• Strong interpersonal skills to liaise effectively with internal and external stakeholders.
• High attention to detail and accuracy.
• Strong problem-solving skills and a proactive mindset.
• Flexibility to handle ad-hoc tasks and changing priorities.

How we can take care of you:

• Join a non-hierarchical, fast paced and inclusive team – we foster a work culture where employees are valued, regardless of their background, level or position.
• Be a part of something bigger – we are constantly evolving within a startup framework, cultivated and supported by the backing of a large global organization.
• Boost your career through our culture of learning. Take advantage of tailored opportunities for personal growth as you build your personal development plan with your People Leader.
• Connect with the local team through team building, town halls and group training
• Give back to the community through the partnership with our local charity partners

Get to know us:

Our journey has taken us from a small startup to the biggest tech care company in the world. We'll continue to evolve, but our integrity and commitment to our customers and partners will stay the same. With offices worldwide and working with respected companies you've heard of and whose products you love, Asurion's 24,000 employees and counting deliver a seamless, award-winning customer experience to our nearly 300 million customers, anticipating their needs and providing tailored services reachable within one touch. We are regularly recognized for our excellence in service, customer support and as a best place to work.