Technical Support Engineer/IT Support- Mandarin Speaker

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Trinity Workforce Solution Sdn Bhd Full time 60,000 - 120,000 per year

If interested, Kindly share your CV at

Role: Technical Support Engineer- SCCM

Location: KL, Malaysia

Language: Mandarin + English(B1)

Working hrs: Normal office hr, No weekend work (PH work required with RL given)

Experience: at least 3 years

Skillset

SCCM or WSUS / Window Server / SQL Communication

Tool: Phone Support & Email (Teams Chat)

KPI Allowance: Up to RM600 per month.

  • Strong experience engaging directly with enterprise customers.
  • Excellent troubleshooting, communication, and presentation skills.
  • At least SPM with 3 years relevant experiences.
  • Good understanding with ITIL/Service Management knowledge.
  • Ability to balance technical expertise with business acumen.
  • Adaptability to change and strong teamwork skills.
  • Fluent in Mandarin and English due to market serving is bilingual.

Technical Expertise Required:

  • Networking / SQL Database
  • SCCM/Configuration Manager (SME level, last 3 years): Application management, OS
  • deployment, driver/software updates, compliance, endpoint protection,
  • infrastructure design/admin, security & upgrades.
  • Windows 10: Provisioning, servicing, Windows-as-a-Service with Config Mgr.
  • Window Server
  • Active Directory: Sites & Services, Group Policy, Certificate Services.
  • Office 2016/Microsoft 365: Deployment & servicing.
  • Intune & Cloud/Hybrid Solutions: Co-management, Autopilot, Cloud Management
  • Gateway, Endpoint Analytics

Job Types: Full-time, Permanent

Pay: RM5, RM10,500.00 per month

Benefits:

  • Professional development

Work Location: In person

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