sales support cum admin assistant

4 days ago

Bangsar Kuala Lumpur, Malaysia SWIFT TECH SOLUTIONS SDN. BHD. Full time $39,200 - $64,000 per year

About the role

Reporting directly to the Sales & Operations Director, you will be part of a dynamic and friendly working environment. This role involves close collaboration with various department heads, as well as frequent engagement with corporate customers and internal teams. With strong performance and demonstrated leadership, you may have the opportunity to advance into a managerial position as part of your long-term career path.

Key Responsibilities

SALES SUPPORT

  • Attend to simple sales enquires on IT products and escalate to technical presales team when necessary
  • Assist in preparing sales quotations
  • Assist in updating sales opportunities into sales funnel reports using cloud software
  • Work closely with suppliers and technology partners to get costing for quotations preparing
  • Register account for technology partners' portal on new partnership, if any
  • Act as a point of contact for corporate customers for enquiries, documentation
  • Support customer onboarding, delivery arrangements, and after-sales coordination.
  • Help manage customer accounts and ensure a positive experience throughout the sales cycle.

ADMIN SUPPORT

  • Prepare sales orders and cost comparison when PO received from customers
  • Assist to generate PO to suppliers and business partners
  • Liaise with internal departments and suppliers for delivery matters and installation jobs
  • Co-ordinate with clients on delivery schedules and updating of delivery status
  • Generate weekly report (delivery tracking list) and update key supplier list (if any changes) etc. using cloud software
  • Provide general office admin support such as filing, data entry, scanning of documents, purchasing of stationery etc.
  • Co-ordinate with field support engineers on scheduling for service/ maintenance contract customers and ad-hoc activations
  • Track & upkeep accurate service reports and service utilizations status for service/ maintenance contract customers

Role Requirement

  • Min. SPM/ Diploma or equivalent
  • 1–3 years of experience in sales support, administrative, or customer service roles (IT industry an advantage).
  • Proficient in MS office (Excel, Word, Outlook) is a must
  • Good verbal & written communication skills in English & Bahasa Malaysia
  • Independent, resourceful & a good team player is a must
  • Positive working attitude, trustworthy and willing to learn

If you are excited by the prospect of joining our team and contributing to our success, we encourage you to apply now

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