Sales Administrator

2 days ago

Bandar Puteri Puchong Selangor, Malaysia Maistorage Technology Sdn. Bhd. Full time 80,000 - 120,000 per year

The Sales Administrator at MaiStorage Technology Sdn. Bhd. plays a key supporting role in Malaysia's sovereign AI and enterprise storage ecosystem. This position ensures smooth coordination between sales, engineering, logistics, and client-facing teams — enabling the successful delivery of locally designed enterprise SSDs, AI servers, and aiDAPTIV+-powered solutions to government, education, and enterprise clients.

You will handle quotations, order tracking, CRM updates, tender documentation, and post-sales coordination — ensuring all projects and deliverables are executed efficiently and with full compliance to government procurement requirements.

Key Responsibilities

1. Sales Operations & Coordination

· Prepare and process quotations, purchase orders, invoices, and tender submissions for AI hardware and storage solutions.

· Coordinate with internal engineering, production, and logistics teams to ensure timely delivery of configured systems and servers.

· Support sales representatives in responding to client inquiries, RFPs, and proposal requests.

· Maintain up-to-date sales documentation and ensure accuracy in all technical and commercial details.

2. CRM & Pipeline Management

· Maintain and update the company's CRM system with pipeline opportunities, project milestones, and client profiles.

· Generate weekly and monthly sales performance reports for management review.

· Track and follow up on outstanding quotations, tenders, and payment collections.

3. Customer & Partner Communication

· Serve as a key coordination point between MaiStorage, system integrators, distributors, and government agencies.

· Communicate professionally with clients regarding order status, project timelines, and service arrangements.

· Assist in after-sales coordination for warranty registration, service requests, or on-site deployment scheduling.

4. Documentation & Compliance

· Ensure all sales transactions and documentation comply with internal SOPs, certification, and reporting standards.

· Support in compiling project documentation for aiDAPTIV+ AI server and eSSD deployments under government or enterprise contracts.

· Assist in preparing reports for internal audit, local content verification, and vendor registration processes.

Requirements

· Education: Diploma or Degree in Business Administration, Marketing, Information Technology, or related field.

· Experience: Minimum 2 years in sales admin and coordination, preferably within IT infrastructure industry.

Skills & Competencies:

· Proficient in Microsoft Office (Excel, Word, PowerPoint).

· Familiar with CRM/ERP systems and tender submission platforms.

· Strong written and verbal communication in English, Malay, and/or Chinese.

· Excellent attention to detail, accuracy, and time management.

· Able to handle confidential commercial and technical information responsibly.

Preferred Attributes

· Team player with proactive problem-solving skills and a service-oriented mindset.

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