E- Hailing Customer Service Executive_Iskandar Puteri, Johor

4 days ago


Nusajaya, Johor, Malaysia JEV Management & Trading Full time 22,800 - 24,800 per year

Customer Service Executive | Leading BPO Company (Johor Bahru)

Salary: RM1,900 – RM2,800 + Allowances + KPI Bonus

Location: Johor Bahru, Johor

Working Hours: 24-hour rotating shifts (6 days/week)

Job Responsibilities

  • Handle inbound and outbound calls professionally
  • Respond to customer enquiries via email and live chat
  • Provide accurate information and resolve customer issues
  • Record, update, and follow up on customer cases in the system
  • Ensure excellent service quality and customer satisfaction

Requirements

  • Malaysian citizen
  • Fluent in Bahasa Malaysia and English
  • Able to work rotating shifts, weekends, and public holidays
  • Good communication and problem-solving skills
  • Fresh graduates are encouraged to apply

Benefits

  • Monthly salary RM1,900 – RM2,800
  • Night shift allowance + KPI bonus
  • Company shuttle bus provided
  • 1-month paid training
  • 14 days annual leave + 12 days medical leave
  • Friendly and supportive working environment
  • Career growth within a reputable BPO company

Job Type: Full-time

Pay: RM1, RM2,800.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Work Location: In person



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