Executive, Front Office

4 days ago


Alor Gajah, Melaka, Malaysia A'Famosa Group of Companies Full time
  • Welcome and assist guests, visitors, and customers in a friendly and professional manner
  • Handle check-in and check-out procedures
  • Answer phone calls, emails, and enquiries
  • Manage reservations, appointments, and guest requests
  • Handle guest complaints and provide appropriate solutions
  • Coordinate with other departments to ensure guest satisfaction
  • Maintain accurate records and update systems accordingly
  • Handle payments, billing, and basic cashiering duties
  • Ensure the front office area is clean, organized, and presentable

  • Good communication and interpersonal skills

  • Customer service–oriented attitude
  • Basic computer and system knowledge
  • Ability to multitask and work under pressure
  • Pleasant personality and professional appearance


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