Affliate Operations Executive

6 days ago


Philadelphia, Pennsylvania, Malaysia Elabram Systems Sdn Bhd Full time 36,000 - 72,000 per year

Official Role Title: Marketing (Operations) - Affiliate Operations Executive

Location: Menara Southpoint, Midvalley

Working Hours: 9.30am to 6.30pm

Job Description:

● Review and create ads in Ads Manager

● Review and retag KOL accounts

● Conduct violation checks, manual bans, and other required manual operations

● Perform livestream quality checks

● Support payment verification and eKYC verification for payment profile approvals

(average of 680 profiles daily) to ensure payment accuracy and compliance with

timelines

● Support payment task such as daily bills creation & accrual payment

● Execute YouTube Program operations, including:

○ Scraping and identifying external videos related to platform products

○ Checking number of shorts and videos tagged with Shopee products

○ Performing quality checks (QC) and managing a minimum of 5 posts per

creator daily

● Handle customer service (Affiliate CS) inquiries - addressing affiliate related

questions and monitoring sentiment (average of 200 inquiries daily)

● Conduct compliance checks and retagging to maintain accuracy in affiliate

tagging (~20,000 profiles monthly)

● Perform Video QC and Ads Boost activities to ensure high quality affiliate content

and optimized ad performance

Requirements:

● Possess a Diploma or Bachelor's degree

● Strong verbal and written communication skills

● Fast-learner with a growth mindset and ability to multitask is critical, an exceptional team player, fast execution while being detail-oriented

● Having a baseline knowledge of affiliate marketing, publishing, or e-commerce industries is highly valued but not required

Job Types: Full-time, Contract, Fresh graduate

Pay: Up to RM3,000.00 per month

Work Location: In person


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