Affliate Operations Executive
6 days ago
Official Role Title: Marketing (Operations) - Affiliate Operations Executive
Location: Menara Southpoint, Midvalley
Working Hours: 9.30am to 6.30pm
Job Description:
● Review and create ads in Ads Manager
● Review and retag KOL accounts
● Conduct violation checks, manual bans, and other required manual operations
● Perform livestream quality checks
● Support payment verification and eKYC verification for payment profile approvals
(average of 680 profiles daily) to ensure payment accuracy and compliance with
timelines
● Support payment task such as daily bills creation & accrual payment
● Execute YouTube Program operations, including:
○ Scraping and identifying external videos related to platform products
○ Checking number of shorts and videos tagged with Shopee products
○ Performing quality checks (QC) and managing a minimum of 5 posts per
creator daily
● Handle customer service (Affiliate CS) inquiries - addressing affiliate related
questions and monitoring sentiment (average of 200 inquiries daily)
● Conduct compliance checks and retagging to maintain accuracy in affiliate
tagging (~20,000 profiles monthly)
● Perform Video QC and Ads Boost activities to ensure high quality affiliate content
and optimized ad performance
Requirements:
● Possess a Diploma or Bachelor's degree
● Strong verbal and written communication skills
● Fast-learner with a growth mindset and ability to multitask is critical, an exceptional team player, fast execution while being detail-oriented
● Having a baseline knowledge of affiliate marketing, publishing, or e-commerce industries is highly valued but not required
Job Types: Full-time, Contract, Fresh graduate
Pay: Up to RM3,000.00 per month
Work Location: In person
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