Human Resource Manager

3 days ago

Port Dickson, Negeri Sembilan, Malaysia Eagle Ranch Resort Port Dickson Negeri Sembilan Full time 30,000 - 60,000 per year

Key Responsibilities

1. Recruitment & Staffing

  • Manage end-to-end recruitment for all hotel positions (full-time, part-time & trainees).
  • Develop hiring strategies to attract qualified candidates for operational departments (Front Office, Housekeeping, F&B, Maintenance, Security, etc.).
  • Conduct interviews, shortlist candidates, and coordinate with HODs and management for selection.
  • Oversee onboarding and ensure proper orientation for new staff.

2. Employee Relations

  • Maintain positive employee relations and act as the first point of contact for HR-related matters.
  • Handle staff grievances, disciplinary actions, counselling, and conflict resolution.
  • Ensure compliance with hotel policies and Malaysian labour laws.

3. Training & Development

  • Identify training needs together with HODs.
  • Plan, coordinate and monitor training programs (customer service, safety, halal competency, grooming, etc.).
  • Ensure staff skill development and continuous improvement.

4. HR Operations & Administration

  • Manage and update employee records, HR systems, and HR reports.
  • Oversee attendance, leave management, and staff scheduling support.
  • Prepare official letters (confirmation, warning, promotion, etc.).
  • Handle employee benefits, welfare programmes, and hospital panel arrangements.

5. Performance Management

  • Implement hotel performance appraisal procedures.
  • Monitor probation reviews, KPI achievements, and staff progression.

6. Compliance & Hotel Standards

  • Ensure adherence to hotel SOPs, HR policies, and statutory requirements.
  • Support audits (HR documentation, safety, halal, etc.).
  • Ensure the hotel maintains a professional, compliant, and motivated workforce.

Requirements

  • Diploma/Degree in Human Resource Management or related field.
  • Minimum 3 years experience in HR; hospitality experience is an added advantage.
  • Strong knowledge of Malaysian Labour Law.
  • Good communication, people management, and problem-solving skills.
  • Ability to handle confidential matters with professionalism.
  • Proficient in MS Office and HR systems.

What We Offer

  • Competitive Salary Package
  • Staff Meals Provided
  • Attractive Staff Benefits
  • Training & Career Development
  • Staff Accommodation
  • Staff Recognition Programs

Job Type: Full-time

Benefits:

  • Flexible schedule
  • Free parking
  • Health insurance
  • Maternity leave
  • Meal provided
  • Parental leave

Education:

  • Bachelor's (Preferred)

Experience:

  • Human Resources: 3 years (Preferred)
  • Human Resources Executive: 3 years (Preferred)

Language:

  • English (Preferred)
  • Bahasa (Preferred)

Work Location: In person

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