human resource manager
2 days ago
Key Responsibilities
1. Recruitment & Staffing
- Manage end-to-end recruitment for all hotel positions (full-time, part-time & trainees).
- Develop hiring strategies to attract qualified candidates for operational departments (Front Office, Housekeeping, F&B, Maintenance, Security, etc.).
- Conduct interviews, shortlist candidates, and coordinate with HODs and management for selection.
- Oversee onboarding and ensure proper orientation for new staff.
2. Employee Relations
- Maintain positive employee relations and act as the first point of contact for HR-related matters.
- Handle staff grievances, disciplinary actions, counselling, and conflict resolution.
- Ensure compliance with hotel policies and Malaysian labour laws.
3. Training & Development
- Identify training needs together with HODs.
- Plan, coordinate and monitor training programs (customer service, safety, halal competency, grooming, etc.).
- Ensure staff skill development and continuous improvement.
4. HR Operations & Administration
- Manage and update employee records, HR systems, and HR reports.
- Oversee attendance, leave management, and staff scheduling support.
- Prepare official letters (confirmation, warning, promotion, etc.).
- Handle employee benefits, welfare programmes, and hospital panel arrangements.
5. Performance Management
- Implement hotel performance appraisal procedures.
- Monitor probation reviews, KPI achievements, and staff progression.
6. Compliance & Hotel Standards
- Ensure adherence to hotel SOPs, HR policies, and statutory requirements.
- Support audits (HR documentation, safety, halal, etc.).
- Ensure the hotel maintains a professional, compliant, and motivated workforce.
Requirements
- Diploma/Degree in Human Resource Management or related field.
- Minimum 3 years experience in HR; hospitality experience is an added advantage.
- Strong knowledge of Malaysian Labour Law.
- Good communication, people management, and problem-solving skills.
- Ability to handle confidential matters with professionalism.
- Proficient in MS Office and HR systems.
What We Offer
- Competitive Salary Package
- Staff Meals Provided
- Attractive Staff Benefits
- Training & Career Development
- Staff Accommodation
- Staff Recognition Programs
Job Type: Full-time
Pay: RM4, RM5,000.00 per month
Benefits:
- Flexible schedule
- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Parental leave
Education:
- Bachelor's (Preferred)
Experience:
- Human Resources: 3 years (Preferred)
- Human Resources Executive: 3 years (Preferred)
Language:
- English (Preferred)
- Bahasa (Preferred)
Work Location: In person
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