Call Center Agent

2 days ago

Petaling Jaya, Selangor, Malaysia Zen Clinic Sdn Bhd Full time

Job Description :

  • Contacting / received calls from customers and explaining the benefits and advantages of product renewal services within the company.
  • Using scripts to provide information about product features, prices, and presenting its benefits to customers.
  • Negotiate with customers by clearly explaining how the company's product services meet their specific needs, facilitating customer's decisions.
  • Preparing and sending quotation to customers via email.
  • Handle incoming calls and respond to customer emails promptly and professionally.
  • Maintain detailed call logs and customer records for future reference and service improvement.
  • Proactively gather information on potential new customers to expand the client database and support business growth.

Job Requirements

  • 1 year or less of experience in telemarketing / call centre / debt collector / customer service.
  • Fresh graduates are welcomed to apply.
  • Applicants who have experiences as inbound / outbound call center industries are encouraged to apply.
  • Candidate able to converse and write in basic English and Bahasa Malaysia.
  • Candidate must be computer savvy.
  • Willing to learn a new knowledge, skills and experience.
  • Basic salary + allowances + commission.
  • Work, life, balance.
  • Training will be provided.

Job Types: Full-time, Permanent

Pay: RM2, RM3,500.00 per month

Benefits:

  • Health insurance

Ability to commute/relocate:

  • Petaling Jaya : Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • How long is your notice period?
  • How much is your expected salary?

Education:

  • STM/STPM (Preferred)

Work Location: In person

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