Sales & Operations Manager (Northern Region)

4 days ago

Penang, Malaysia TGV CINEMAS SDN BHD Full time

As a Sales & Operations Manager, you will lead and oversee multiple cinema locations, ensuring operational excellence, strong financial performance, and an outstanding customer experience. Your leadership will shape the success of our cinema teams and contribute to TGV's position as Malaysia's leading entertainment destination. This is a dynamic opportunity for a driven individual ready to make a lasting impact in the entertainment industry.

Responsibilities:

  1. Sales & Financial Performance: Drive regional sales and profitability by monitoring key performance indicators (admissions, ancillary revenue, NPS), analyzing market trends, and executing targeted strategies to exceed financial and customer satisfaction targets.
  2. Customer Experience & Service Excellence: Champion a culture of exceptional service by systematically analyzing customer feedback and NPS data to identify trends, implement improvements, and ensure a consistently high-quality guest experience across all locations.
  3. Operational Excellence & Brand Standards: Uphold impeccable brand standards through rigorous quality assurance checks on cleanliness, maintenance, and presentation. Ensure flawless execution of all HQ-led initiatives, promotions, and product launches.
  4. Ancillary Revenue & Growth Initiatives: Spearhead initiatives to maximize ancillary revenue streams, including booth sales, new concessions, B2B partnerships, and event bookings, by developing and implementing creative, profit-focused strategies.
  5. Leadership & Talent Development: Mentor and coach location managers to cultivate a strong, data-driven, and business-oriented leadership team, enhancing their capabilities in operations, finance, and team management.
  6. High-Performance Culture: Foster a culture of accountability and excellence by conducting performance reviews, implementing actionable improvement plans for underperforming units, and recognizing top performers to maintain high levels of motivation and engagement.

Requirements:

  1. Education: Minimum of a Diploma in any discipline or equivalent.
  2. Experience: At least 5 years in cinema or retail operations, with proven leadership and business management skills.
  3. Business Acumen: Strong problem-solving abilities with a systematic and urgent approach.
  4. Skills: Proficient in communication, planning, organization, presentation, and Microsoft Office tools.
  5. Competencies: Capable of managing multiple units, resourceful, customer-focused, and entrepreneurial.
  6. Personal Attributes: A proactive leader and mentor, analytical, organized, and results-driven.

  • Assistant Manager, Northern Region

    2 weeks ago

    Penang, Malaysia Malaysia Airline Full time

    **Position Title**: - Assistant Manager, Northern Region Sales **Reports To**: - Regional Manager, Sales (Malaysia & Brunei) **Position Summary**: **Manage the Northern Region sales team which involves delivering robust sales and marketing plans, effective customer centric operational excellence to achieve sales targets in line with revenue targets and...

  • Assistant Manager, Northern Region

    2 weeks ago

    Penang, Malaysia Malaysia Airlines Full time

    **Reports To**: - Regional Manager, Sales (Malaysia & Brunei) **Position Summary**: **Manage the Northern Region sales team which involves delivering robust sales and marketing plans, effective customer centric operational excellence to achieve sales targets in line with revenue targets and Commercial Strategic Pillars.** **Key Accountability**: -...

  • Executive, Commercial Operations

    5 days ago

    Penang, Malaysia AirAsia Full time

    Job Description **Description** - Monitor Fare and Pricing of airasia Ride ensuring fare is competitive in the region - Assist with the recruitment of drivers in the Northern Region. - Work with senior stakeholders ensuring the KPI (i.e: recruitment, sticker installation) of drivers are on target. - Assist to provide solutions to drivers on ad-hoc driver...

  • Regional Sales Manager

    5 days ago

    Penang, Malaysia STARKEN AAC SDN BHD Full time 90,000 - 120,000 per year

    Job Description:Develop and execute regional sales strategies to achieve revenue, volume, and profitability targets.Identify and build relationships with key accounts including developers, contractors, architects, consultants, and distributors.Plan and implement regional marketing initiatives, events, and promotions to enhance brand awareness.Provide market...

  • Sales Executive

    2 weeks ago

    Penang, Malaysia iCar Asia Full time

    **Please note: Own transportation required for this job as heavy client visitation required.** **Job Purpose** - Establishing Carlist.my as the leading Automotive Classified website with the most up-to date market information and a trusted product in the automotive trade market. - Providing digital education and innovation to the industry and car dealers. -...

  • Regional Retail Operations Manager

    5 days ago

    Penang, Malaysia Koong Woh Tong Sdn Bhd Full time 80,000 - 150,000 per year

    About UsKoong Woh Tong is an award-winning health and wellness brand with over 80 outlets across Malaysia. We are renowned for our commitment to quality, innovation, and customer satisfaction.As part of our continued expansion, we are seeking a passionate and experienced Regional Retail Operations Manager (Penang & Ipoh Region) to oversee outlet operations...

  • Regional Sales Executive

    5 days ago

    Penang, Malaysia Upright Talent Full time 8,000 per year

    What You'll DoProspect new customers in bakery, food service and SMEGrow product portfolio and sales in Northern regionManage and process customer quotationsFollow up on payments and maintain healthy accountsExpand sales with existing customers by increasing SKUsHandle territories in Penang, Ipoh, Kedah, Langkawi etcAll you need to knowAttractive...

  • Executive, Northern Region

    2 weeks ago

    Penang, Malaysia Malaysia Airline Full time

    **Job Title**: Sales Manager Central Region **Reports To**: Station Manager **Role Purpose**: To provide personalized service to travel agents e.g. 80 agents and execute strategies to meet the targeted revenue. **Key Accountability**: - To sell products and promotions prepared by Revenue Management and monitor the sales of travel agents, by providing...

  • Senior Sales Executive

    5 days ago

    Penang, Malaysia Power Metal & Steel (M) Sdn Bhd Full time 90,000 - 120,000 per year

    We are an expanding company in thescaffolding and building materials industry, opening a new branch in Penang to serve our northern region clients.The ideal candidate will be responsible for building and maintaining a strong sales pipeline. You will do so by identifying key business opportunities and segmented prospects. Your goal will be to meet or exceed...

  • Executive, Corporate Sales

    5 days ago

    Penang Island, Penang, Malaysia Berjaya Food Berhad Full time 60,000 - 120,000 per year

    Key Responsibilities:1. Business Development (Corporate & Institutional Sales)Identify, approach, and secure new corporate clients in Penang and the Northern Region (manufacturing hubs, tech parks, SMEs, MNCs, hospitals, and educational institutions).Promote and sell corporate F&B offerings such as:Event and meeting packagesStaff meal solutions and festive...