Senior Office Administrator

1 week ago


Labuan, Labuan, Malaysia SVN Capital Full time

We're Hiring: Senior Office Administrator – SVN Capital Asia Limited (Labuan HQ)

Location:
Labuan, Malaysia
(Full-Time)

Industry:
Offshore Financial Services | Alternative Investments | International Wealth Management

SVN Capital Asia Limited is expanding across Southeast Asia, and we are looking for a highly skilled
Senior Office Administrator
to join our headquarters in Labuan. This is a key leadership position supporting our advisers, operations team, and global administration network as the business continues to scale.

If you are process-driven, detail-oriented, and experienced within the offshore financial services industry, this role offers an exceptional long-term opportunity.

About the Role

As our Senior Office Administrator, you will oversee all
new business applications
, manage client service queries, coordinate with our
international product providers
, and act as the central point of contact between regional offices, advisers, and senior management.

You will help shape the administrative structure of SVN Capital Asia, training and building teams in Labuan and future Southeast Asia offices.

Key Responsibilities

New Business & Client Support

  • Manage and quality-check all new business submissions
  • Handle escalated client queries professionally and efficiently
  • Maintain accurate data and reporting through our CRM

Provider Liaison

  • Work directly with global product providers to track cases, requirements, and updates
  • Ensure timely and compliant processing of all applications

Internal Operations & Reporting

  • Work closely with the Head of Accounts to provide accurate new business figures
  • Liaise with the Chief Administration Officer (Dubai) to align SOPs and workflows
  • Improve processes and documentation as the company grows

Team Leadership & Recruitment

  • Train and supervise junior administrators
  • Assist in recruiting new administrative staff for Labuan and future offices
  • Support performance development and operational standards

Compliance & Governance

  • Ensure adherence to LFSA regulatory requirements
  • Maintain high-level integrity in client data handling and documentation

Experience & Skills Required

  • 3+ years
    in a senior administrative role (offshore finance experience strongly preferred)
  • Strong understanding of international financial products and new business processing
  • Excellent English communication skills (written & verbal)
  • High competency with CRM systems and workflow management tools
  • Proven ability to mentor and guide junior administrative staff
  • Strong organisational skills and exceptional attention to detail

Personal Attributes

  • Professional, reliable, and solution-driven
  • Strong leadership presence
  • Able to work effectively across multi-office international teams
  • Passionate about operational excellence and continuous improvement

Reporting Structure

  • Reports to:
    Executive Director, SVN Capital Asia &
    Chief Administration Officer (Dubai)
  • Works closely with:
    Head of Accounts, regional admin teams, advisers & compliance

Interested? Apply Now

If you're looking to join a fast-growing international group and play a key role in shaping the operational backbone of SVN Capital Asia, we'd love to hear from you.

Send your CV to:

Company:
SVN Capital Asia Limited


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