Patient Journey Partner

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

Roche is a global healthcare company offering exceptional career paths for outstanding professionals to be inspired and empowered. Talents like you will make an impact that matters for society. We are continuously expanding and offer hybrid work arrangements with exciting opportunities to join our transforming team in Roche Pharma Malaysia.

Grow with us and be part of a company where purpose, diversity, flexibility, equal opportunity, and benefits meet to create an amazing workplace for you.

About the Patient Journey Partner (PJP):

You will be reporting to Country Disease Area Lead and this role focus in Ophthalmology Therapeutic Area for local customer facing along patient journeys.

This role is locally embedded in the ecosystem, it is an integrated role, functionally agnostic, (i.e. it does not fit into the traditional concepts of Commercial/Sales or Medical Affairs). It has no profitability, sales objectives or incentives.

As a qualified PJP, you:

• As decision maker authority to request resources of Roche (both within the affiliate and broader network) in order to have improved impact on the patient journey.

• Focuses on the importance of bringing the outside in, working with partners to uncover all potential opportunities to transform outcomes for patients.

• Acts as trusted partner and is the primary (but non-exclusive) point of contact between stakeholders and Roche.

• Shares the patient and stakeholder community needs internally, prioritizes and secures resources, and drives solutions that deliver outcomes faster.

• Partners with patient journey stakeholders to remove roadblocks and unlock possibilities to deliver value for patients and the community.

• Stewards Roche's products through their lifecycle and supports their appropriate use, which includes sharing their merits with Healthcare Professionals in a truthful and balanced manner.

• By overseeing the patient journey in its entirety, the PJP acts as a system thinker with the ability to identify shared purpose among stakeholders and leverages this to co-create solutions with stakeholders in the ecosystem.

What can you bring to our team:

• University degree (scientific, economic, or business degree). An advanced degree in Life science and/or MBA is a plus.

• Deep understanding of patient journey(s) and related treatments in Ophthalmology or other disease disease area(s), enabling engagement at the specialist level.

• Excellent stakeholder engagement skills including partnering with Therapeutics Area Expert's and organizations. Experience partnering with Patient Advisory Groups is highly desired.

• Robust understanding of medical affairs strategies and tactics including clinical research

• Practical understanding of digital innovation methodologies

A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let's build a healthier future, together.

Roche is an Equal Opportunity Employer.