Administrator (Sales support)
2 weeks ago
About Peplink
Peplink helps businesses around the world to make connectivity reliable and simple by developing wired and wireless routers, software and technologies.
We are currently looking for a Sales Administrator who will coordinate with both internal and external parties on order and shipping requirement. Peplink is under Plover Bay Technologies Limited, a listed company on the main board of the Hong Kong Stock Exchange (1523.HK).
What Is This Job
- Process customer orders and ensure accuracy of order details, including product, quantity, pricing, and shipping information.
- Collaborate with various teams such as sales & marketing, production, warehouse, and shipping to guarantee prompt order fulfillment.
- Keep customers informed about their order status and resolve any issues related to order processing or fulfillment, such as returns, exchanges, and cancellations.
- Maintain precise and up-to-date records in the system, encompassing customer and product information.
- Continuously enhance order processing and fulfillment procedures to optimize efficiency and enhance customer satisfaction.
- Provide ad-hoc support.
What We Need
- Tertiary education.
- 1-2 years working experience, fresh graduates will also be considered.
- Good attitude and proactively to take and manage customer cases
- Good command in Cantonese and English with strong interpersonal and communication skills to deal with Hong Kong team members and global clients.
What We Provide
- An excellent career platform in a fast-growing technology company.
- Transparent and diverse working culture.
- 1-month guaranteed bonus.
- 5-day work week
- Casual work attire.
- Medical benefits.
Job Type: Full-time
Pay: RM1, RM4,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Opportunities for promotion
- Professional development
Work Location: In person
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