Customer Service Internship
1 day ago
Perform the day-to-day activities of Service desk
Answering incoming calls Inquiries, job status, exchange, spare part or any inquiries about product
Complaint Create report - Assist customer solve their complaints (products and services)
Respond to emails and whatsapp (must respond within same working day) from dealers, customers, salesman
Net promoter score - Call customer to get feedback of our services and product
To liaise effectively with other members of Call Centre, other departments and business partners to resolve enquiries, where applicable
Prepare and provide weekly report for management
Ensure good customer retention by providing excellent and professional services.
Able to start work immediately
Job Types: Full-time, Fresh graduate
Pay: RM1, RM1,200.00 per month
Benefits:
- Free parking
- Opportunities for promotion
Language:
- Mandarin (Preferred)
- Bahasa (Preferred)
Work Location: In person
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