HR & Employee Support Executive (Japanese Speaker)

1 day ago


Kuala Lumpur, Kuala Lumpur, Malaysia Michael Page International (Malaysia) Sdn Bhd Full time 78,000 - 156,000 per year

The HR & Employee Support Executive (Japanese Speaker) position in the life science industry requires a detail-oriented individual with strong analytical and organizational skills. This role focuses on providing seamless customer service across multiple channels, resolving HR-related queries with professionalism and empathy.

Client Details

The employer is a large organization within the life science industry, known for its commitment to innovation and excellence. It provides a collaborative work environment focused on delivering impactful solutions.

Description

  • Respond to HR service inquiries via phone, email, chat, and webform
  • Resolve issues independently or escalate appropriately
  • Maintain confidentiality and adhere to compliance standards
  • Collaborate with global HR teams to ensure timely resolution
  • Identify process improvements and share customer feedback
  • Manage high volumes of requests with speed and accuracy

Profile

A successful HR & Employee Support Executive (Japanese Speaker) should have:

  • A degree in Human Resources, Business Administration, or a related field.
  • Proficiency in Japanese (min JLPT N2 and above) and English (spoken and written)
  • A minimum of 3 years of experience in HR or Customer Service is preferred
  • Proficiency in data analysis and HR systems.
  • Strong organizational and problem-solving skills.
  • Excellent attention to detail and accuracy in work.
  • Effective communication and interpersonal abilities.
  • A proactive approach to identifying opportunities for improvement.

Job Offer

  • Competitive salary ranging from MYR 78000 to MYR annually.
  • Additional language allowance for Japanese proficiency.
  • Permanent employment with career development opportunities.
  • Work in a large organization within the life science industry.
  • Engaging and innovative work environment in Kuala Lumpur.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Yin Ern Ngo

Agensi Pekerjaan Michael Page International (Malaysia) Sdn Bhd | Registration No W.



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