Key Account Specialist

5 days ago

Puchong New Village, Malaysia iStore iSend Full time

About the job

About Us

iStore iSend is an end-to-end fulfilment solution provider that offers a seamless omnichannel experience.
Our mission

is to transcend the limits of commerce, bringing smiles to both clients and their customers in Southeast Asia.

At iStore iSend, we're not just a company; we're a community of passionate individuals dedicated to revolutionizing the warehouse and e-commerce fulfilment industry. We take pride in our commitment to delivering cutting-edge solutions that redefine the boundaries of what's possible. From our humble beginnings to becoming a player in the market, our journey has been fueled by a relentless pursuit of excellence and a passion for innovation.

Why Join Us

  • Innovation with Purpose

: Join a team that innovates with a sense of purpose. At iStore iSend, we believe that technology should serve a greater good. Your work here will contribute to solutions that positively impact lives.
- Continuous Learning

: Grow both personally and professionally with iStore iSend. We invest in your development, providing learning opportunities that keep you at the cutting edge of the industry.
- Empowered Collaboration

: Work in an environment that values your unique perspective. iStore iSend encourages open collaboration, ensuring that your voice is heard and your contributions make a real difference.
- Leadership Opportunities

: Take charge of your career trajectory. iStore iSend provides a platform for ambitious individuals to take on leadership roles, shaping the direction of our company and the industry.
- Dynamic Culture

: Immerse yourself in a dynamic and vibrant culture that celebrates diversity and fosters creativity. At iStore iSend, your individuality is celebrated, contributing to a workplace that is both exciting and fulfilling.

Ready to be part of a purpose-driven journey? Explore our current opportunities at iStore iSend and become a catalyst for positive change in the world of fulfillment solutions and e-commerce industry.

Job Highlight

  • Get hands-on experience for specific regions, contributing to our brand's local and global presence.
  • This is your chance to learn, grow, and actively contribute to our business strategy.

Key Responsibilities

  • Responsible for E-Commerce Channel business strategies and direction
  • Familiar with key E-Commerce platform
  • Lead Key Accounts to achieve business strategies
  • Develop Key Account Plans & Strategies for appointed accounts
  • Effective implementation and execute plans to achieve business objectives and KPIs
  • Budget Management/Maximize ROI via strategic planning
  • Responsible for making the annual sales & profit target and A&P expenses
  • Able to understand market/consumer demands and adapt accordingly
  • Build strong rapport with clients to be top of mind for any initiatives
  • Lead customer negotiations on commercial strategies
  • Platform Marketing knowledge to run advertisement
  • Marketplace seller center knowledge is a must
  • Strive to push new initiatives to improve all SOPs and processes.

Requirements

  • Experience in account management, retail procurement, or project management in the fields of e-commerce advertising will be an added advantage
  • Experience with online marketing/ merchandising and or campaign planning is a plus
  • Bachelor's degree in E-Commerce/ Business Administration Management/ Marketing/ Finance is preferred
  • Fluent and proficient in English language, Mandarin will be an added advantage
  • Minimum 2 - 4 years experience in eCommerce Compulsory criteria in eCommerce knowledge.

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