Operations Administrator

1 day ago

Klang, Selangor, Malaysia WHATIF SOLUTIONS SDN. BHD. Full time 25,000 - 40,000 per year

We are looking for a proactive and detail-oriented Operations Administrator to support the daily execution of projects, coordination between departments, and client-facing delivery processes. This role is ideal for someone eager to learn how digital and IoT solution companies operate — and grow into a key part of our operational backbone.

Key Responsibilities

Project & Delivery Support

  • Assist the project coordinator in tracking timelines, deliverables, and resource allocation.
  • Help maintain project tracking tools (e.g., ClickUp), including status updates and reports.
  • Follow up on client change requests, documentation, and deployment support.

Internal Operations & Admin

  • Prepare and organize operational documents such as quotations, invoices, POs, and delivery orders.
  • Support coordination between engineering, sales, admin, and support teams.
  • Maintain and update internal SOPs, checklists, and templates.

Client & Vendor Coordination

  • Support onboarding of new clients or partners with proper documentation and tracking.
  • Help ensure smooth communication for scheduled meetings, handovers, and feedback loops.
  • Work closely with business admin and project coordinator for compliance and documentation control.
Requirements
  • Diploma or Degree in Business Administration, Operations, IT, or related fields.
  • Strong organizational skills and attention to detail.
  • Good written and verbal communication skills.
  • Proficient in Microsoft Office / Google Workspace.
  • Comfortable learning tools like ClickUp, Notion, or simple ERP/CRM systems.
  • Fresh graduates are encouraged to apply — attitude, discipline, and willingness to learn matter most.
Nice to Have
  • Exposure to tech/digital/engineering project environments.
  • Understanding of basic project management or admin documentation.

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