Sales Administrator

2 days ago

Johor Bahru, Johor, Malaysia HarvestHR Management & Services Full time 20,000 - 32,000 per year
  • Company Nature: Manufacturing for Building Material
  • Location: Office at Johor Jaya, 81100
  • Working Hours: Mon-Fri, 9am-5.30pm, alternate Saturday 1pm

Key Responsibilities

Sales Administration

  • Manage sales orders, quotations, invoices, and related documents accurately and in a timely manner.
  • Coordinate with internal teams (sales, logistics, finance, warehouse) to ensure on-time delivery.
  • Maintain customer records, price lists, and product information in the system.
  • Prepare sales reports, monthly forecasts, and performance summaries.

Export Coordination

  • Handle export documentation (e.g., commercial invoice, packing list, BL/AWB, COO, LC documents).
  • Liaise with freight forwarders, shipping companies, and customs brokers.
  • Monitor shipment schedules, track deliveries, and notify customers of shipment status.
  • Ensure compliance with international trade regulations, Incoterms, and country-specific requirements.

Customer Support

  • Respond to customer inquiries regarding orders, shipments, and product availability.
  • Maintain strong relationships with international customers and distributors.
  • Assist in resolving delivery or documentation issues promptly.

Requirements

  • Diploma or Bachelor's degree in Business Administration, International Trade, or a related field.
  • Minimum 1–2 years of experience in sales administration or export operations, fresh graduate in logistics are welcome to apply.
  • Solid understanding of export procedures, Incoterms, and logistics workflows.
  • Strong organizational skills, attention to detail, and ability to meet deadlines.
  • Good command of English (spoken & written); additional languages are a plus.
  • Strong communication and problem-solving skills.

Job Type: Permanent

Pay: RM2, RM3,200.00 per month

Benefits:

  • Additional leave
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Work Location: In person

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