Operation Executive For Pickleball

2 days ago

Bangsar South, Malaysia ANCUBIC CAPITAL SDN BHD Full time 3,000 - 54,000 per year

Job Descriptions:

1. Facility & Court Operations

  • Oversee day-to-day facility readiness, including court scheduling, bookings, and cleanliness.
  • Ensure equipment and facilities are well-maintained, safe, and available for use.
  • Assist in implementing and following Standard Operating Procedures (SOPs) for operations.

2. Customer Service & Experience

  • Serve as the first point of contact for players, members, and guests.
  • Handle enquiries, bookings, and feedback promptly and professionally.
  • Support initiatives to enhance customer satisfaction and player retention.

3. Program & Event Support

  • Assist in coordinating pickleball programs, training sessions, and tournaments.
  • Support the execution of events, including registrations, logistics, and on-ground operations.
  • Work with coaches and operations staff to ensure smooth delivery of programs.

4. Administration & Reporting

  • Maintain accurate records of attendance, bookings, and customer feedback.
  • Assist in preparing reports related to operations, program participation, and expenses.
  • Support procurement of supplies and ensure proper inventory management.

5. Team Collaboration

  • Work closely with the Operations Manager and other departments (coaching, marketing, customer service) to align activities.
  • Support staff scheduling, shift management, and training initiatives.
  • Assist in onboarding part-time or event staff during tournaments or activations.
  • Performs other duties, assignments, obligations, etc., as may be assigned by the Company that fits your skills and experience.
  • The list of Job Description is by no means exhaustive and may be added and/or amended from time to time

Job Requirements:

  • SPM Level, Diploma/Degree in Sports Management, Business Administration, Recreation, or related field.
  • Minimum 1–2 years of experience in operations, sports/recreation, or hospitality.
  • Fresh graduates with strong interest in sports will also be considered
  • Strong organizational and multitasking skills.
  • Excellent communication and customer service skills.
  • Knowledge or passion for pickleball or racket sports is an advantage.
  • Ability to use booking systems, Microsoft Office, and basic reporting tools.
  • Open/willing to work on shifts (day/evening/night) including weekends and public holidays.
  • Energetic, service-oriented, and able to work both independently and in a team.

Job Types: Full-time, Permanent

Pay: RM3, RM4,500.00 per month

Benefits:

  • Free parking
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Ability to commute/relocate:

  • Bangsar South: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • Are you willing to work on shift?

Language:

  • Mandarin (Preferred)
  • Bahasa Malaysia (Preferred)
  • English (Preferred)

Work Location: In person

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