Protégé Trainee

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia's leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?
Maxis' Professional Training and Education for Growing Entrepreneurs (PROTÉGÉ) programme is our commitment to helping young Malaysian talents and our nation to always be ahead and to add value to the national economy. We are offering an opportunity for you to be part of the PROTÉGÉ programme at Maxis, which aims to develop and guide you with necessary skills and experience to get ahead in this ever changing world. The programme will be for 12 months and will have a combination of intensive soft skill classroom training and on-the-job training opportunities. You will learn practical skills and real-life experiences at Maxis that will help guide you towards a successful future.

The
Project Management Protégé
will play a key role in the Maxis's project. This position supports a variety of network and ICT projects, including implementation, operation, monitoring, maintenance, reporting, and technical assistance. It combines management, technical and administrative duties, offering exposure to both network and ICT projects under Maxis

Key Responsibilities

• Project Management:

• Oversee the implementation of network and ICT projects, ensuring the project meets technical specifications and adherence to Service Level Agreements (SLA).

• Coordinate with cross-functional teams to ensure smooth execution.
• Track project progress and performance using appropriate tools and techniques.
• Provide regular updates and reports to stakeholders on project status, risks, and issues.
• Maintain effective communication with stakeholders, including IT managers, vendors, and users.
• Document all project phases and ensure compliance with organizational policies and standards.

• Maintain accurate records of project activities and decisions.

• Technical Support:

• Provide technical assistance and support during and after project implementation.

• Ensure the maintenance and security of network and ICT systems and infrastructure are carried out in a timely manner.
• Conduct routine inspections and maintenance of network hardware and software to prevent issues before they arise.
• Perform network performance checks and assessments to ensure services comply with the Service Level Agreement (SLA).

• Assist end user via phone, email, or chat to resolve technical issues related to network and ICT projects.

• Administrative Support:

• Assist in preparing procurement documents, including tenders, quotations, and contracts for network and ICT projects.

• Manage inventory of network and ICT projects deliverable, ensuring adequate services and payment requirements.
• Schedule and coordinate meetings, training sessions, and project timelines.
• Handle invoicing and financial documentation related to network and IT projects.
• Prepare and submit regular reports on network and ICT activities and project progress.

Preferred Qualification & Skills

• Bachelor's Degree in ICT, Telecommunications, Computer Science, or a related field.
• Relevant certifications in networking or ICT security (e.g., CCNA, CompTIA Network+, CISSP).
• Experience in network management, technical support, or ICT project management (advantageous but not mandatory).
• Strong communication skills for explaining technical concepts to non-technical stakeholders.
• Ability to work independently as well as in a team environment.
• Preference will be given to graduates with no prior working experience and who are currently unemployed

Duration of Programme:
12 Months

What's next?

• Once you've applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.