E-Commerce Executive

1 day ago

Ampang Selangor, Malaysia Habib Group Full time 60,000 - 80,000 per year

Responsibilities:

(I) Campaign Strategy & Execution

  • Lead and execute e-Commerce strategies that align with business goals, encompassing customer acquisition, conversion, retention, and revenue growth.
  • Analyze online shopper behavior, sales trends, and digital metrics to identify opportunities for improvement and innovation.
  • Work closely with the team to plan and execute campaigns that meet or exceed monthly sales targets.

(II) Platform Management & Merchandising

  • Oversee content activation, site merchandising, and promotional strategies in alignment with marketing calendars and seasonal campaigns.
  • Ensure a consistent and compelling brand presence across e-Commerce platforms.

(III) Performance Tracking & Analysis

  • Track, analyze, monitor and report key performance metrics across platforms (conversion rate, sales growth, traffic sources, ROI, etc.).
  • Translate data into actionable insights to improve digital performance and customer experience
  • Generate regular sales and campaign performance reports

(IV) Stakeholder Management

  • Liaise closely with cross-functional departments (Marketing, Retail, Operations, Customer Service, IT) to ensure a cohesive e-Commerce strategy.
  • Build and maintain strong relationships with e-Commerce partner

Requirements:

  • Bachelor's Degree in Marketing, Business, Digital Commerce, or related field.
  • Preferably 2-3 years of experience in e-Commerce or related digital roles.
  • Experience in Shopee, Lazada, TikTok Shop, or other e-commerce platforms.
  • Strong analytical skills; confident in data-driven decision making.
  • Good communication and coordination abilities.
  • Ability to manage multiple campaigns and deadlines.
  • Fast learner and adaptable to platform changes.
  • Flexible - able to work on weekends and public holidays (subjected to campaign day)

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