E-Commerce Executive

2 weeks ago

Bandar Sunway Selangor, Malaysia Sports Direct Malaysia Sdn Bhd Full time 80,000 - 120,000 per year
Responsibilities:

Website & Store Management

  • Manage the day-to-day operations and maintenance of the e-commerce website to ensure optimal performance, speed, and user experience.
  • Understands to the overall e-commerce flows within the organization and upkeeping the web platforms in accordance with guidelines.
  • Implement and maintain product assortment, ensuring accurate categorization, compelling product descriptions, high-quality imagery, and competitive pricing.
  • Monitor and manage website stock availability in collaboration with the warehouse team to ensure accurate inventory representation and minimize out-of-stock situations.

Sales & Performance Optimization

  • Plan, execute, and monitor online sales campaigns, promotions, and product launches to maximize revenue and achieve sales targets.
  • Continuously analyze user behavior and conversion funnels to identify and implement website optimizations that improve sales conversion rates.

Reporting & Analytics

  • Generate regular and comprehensive reports on key e-commerce metrics, including sales performance, traffic, conversion rates, and campaign effectiveness.
  • Utilize analytics tools (e.g., Power BI, Google Analytics) to interpret data, provide actionable insights, and drive data-backed decisions for growth.
  • Monitor competitor activity and market trends to ensure the company maintains a competitive edge.

Cross-Functional Collaboration

  • Serve as the point of contact for day-to-day e-commerce tasks, working closely with Marketing for traffic generation and campaign alignment.
  • Coordinate with the Commercial/Buying team regarding product assortment planning, pricing, and promotional strategies.
  • Liaise with the Warehouse/Operations team to streamline order fulfilment, logistics, and inventory accuracy.
  • Liaise with internal and external stakeholders to ensure smooth execution of tasks.
  • Any other assignments as directed by immediate superior as and when required.
Requirements:

Candidate must have the following requirements:

  • A minimum of 2 years of professional work experience in an e-commerce, retail, or business development role.
  • Bachelor's Degree in a related field (e.g., Business, Marketing, E-Commerce, or equivalent practical experience).
  • Strong business acumen backed by an analytical mindset. Comfort generating, evaluating, and presenting various forecasts, metrics, and business analyses (e.g., sales, conversion, inventory).
  • Advanced Microsoft Excel skills are highly preferred for data manipulation and reporting.
  • Exceptional communication skills with a proven ability to interact, coordinate, and build strong relationships with multiple internal teams (e.g., Marketing, Commercial, Warehouse).
  • A highly motivated self-starter who takes ownership of tasks, is passionate about driving measurable results, and is comfortable thriving in a fast-moving, dynamic business environment.
  • Excellent attention to detail and a strong ability to plan, prioritize, and organize a demanding workload autonomously.
  • Innovative and proactive problem-solver capable of dissecting the root causes of issues and implementing sustainable solutions.

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