Solutions Presales

1 day ago

Petaling Jaya, Selangor, Malaysia Enfrasys Full time 40,000 - 60,000 per year

In this role, you will be responsible for providing pre-sales support for substantial and complex IT services and projects. This includes assisting the sales team with site surveys, Prove-of-concept (POC) demonstrations, requirement studies, and preparing and presenting technical proposals. To excel in this role, you should have a solid understanding and experience in infrastructure, networking, and security solutions, such as IT solutions, Microsoft 365, Azure Cloud, Hybrid Cloud, and enterprise networking.

Responsibilities

  • Support the business development team in the qualification, and analysis to determine solutions to clients' challenges.
  • Assess and understand client's business or operational goals and recommend solutions that ensures optimum utilization of products and services.
  • Keep clients informed about the comprehensive IT plan, which involves cost-effective allocation of resources to both existing and new technologies.
  • Help establish partnerships with cross-functional technology and design teams to integrate technology, operations, and solution requirements into solution strategies.
  • Create technical solutions, collaborate with Microsoft/ Solution Principle/ Partner to understand potential changes and user behaviours on relevant products, and coordinate with solution partners for comprehensive solution delivery and support.
  • Develop a deep understanding of product functionality and technology, proactively explore new Microsoft technologies and third-party components for innovative service offerings, compare and recommend advantageous solutions to clients, and pursue certification for the assigned learning/technology track
  • Provide technical training/sharing and sufficient information to the sales team.
  • Managing the sales bid process by responding to RFI's & RFP's & Compliance Sheet

Qualifications

  • Diploma, Degree, or Master's degree required.
    • Minimum 1-3 years of experience in Microsoft and related industries (e.g., Microsoft 365, Azure, Cybersecurity).
  • Experience in Infrastructure environments (e.g., On-premises data centers/infrastructure, Active Directory, Exchange Server, DNS, Virtualization, etc).
  • Strong verbal and written communication skills, experience in IT project delivery/management, Microsoft and related certifications, ability to work under pressure, and an affinity for both sales and technology functions.
  • Experienced consultant skilled in proposal and tender writing, with a demonstrated ability to effectively communicate complex information to diverse stakeholders.
  • Capable of independent work and completing assignments within given parameters and accepted practices.

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