Business Analyst
1 day ago
Job Summary:
As a Business Analyst, you will lead the analysis and solution design efforts for our POS system, serving as a bridge between business needs and technical implementation. You will guide junior analysts, collaborate with cross-functional teams, and ensure that client requirements are translated into effective, scalable, and high-impact solutions that align with business goals.
Key Responsibilities:
Business Requirement Leadership
- Lead requirement gathering sessions with clients, stakeholders, and internal teams to define and prioritize business needs.
- Translate complex business needs into clear and actionable technical specifications.
Advanced Data Analysis & Process Improvement
- Analyze business data and existing processes to identify gaps, inefficiencies, and opportunities for improvement.
- Recommend solutions that drive operational efficiency and improved user experience.
Documentation & Solution Design
- Prepare comprehensive documentation, including business requirement documents (BRD), functional specifications, process flows, and user stories.
- Develop mock-ups, wireframes, and flowcharts to visually represent system functionalities.
System Testing & Quality Assurance
- Oversee creation and execution of test strategies, including UAT planning, to ensure deliverables meet business requirements.
- Collaborate with QA teams to validate feature functionality and ensure product quality.
Project Implementation & Stakeholder Engagement
- Support project delivery lifecycle including implementation planning, user training, and post-deployment support.
- Act as a key point of contact between stakeholders and development teams.
Team Collaboration & Mentorship
- Work closely with developers, product managers, and QA to align on business goals.
- Mentor and support junior business analysts in documentation, analysis, and client interaction.
Continuous Improvement & Strategy
- Contribute to product roadmap planning and propose enhancements based on market trends and user feedback.
- Participate in retrospectives and feedback loops to optimize delivery frameworks.
User Support & Post-Deployment Monitoring
- Provide expert support to end-users by resolving functional queries and issues related to the POS system.
Additional Duties
- Handle ad hoc analysis, reporting, and assignments as required by management.
Job Types: Full-time, Permanent
Pay: RM3, RM7,000.00 per month
Benefits:
- Free parking
- Maternity leave
- Professional development
Ability to commute/relocate:
- Ipoh (Kinta): Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- How many notice period you need to give to your current employer?
Experience:
- Business analysis: 4 years (Required)
Language:
- Mandarin (Required)
Location:
- Ipoh (Kinta) (Required)
Work Location: In person
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