CelcomeDigi Customer Service|

Job Responsibilities:Handle inbound customer calls related to mobile, internet, and telco services.Provide accurate information, troubleshoot basic issues, and resolve customer enquiries.Escalate complex cases to the relevant departments when necessary.Update customer details and call records in the system.Maintain service quality and ensure customer...

RequirementsAt least Diploma or Degree in field Logistics/Supply Chain from a recognized college or university.Preferably 1 year of working experience in Logistics/Supply ChainAttention to detail and excellent organizational skills.Positive work history and ability to maintain solid attendance.Available to work extended hours.Excellent communication and...

Assist and collaborate with the Manager to achieve the company's objectives and KPIs.Lead and supervise the Customer Service team in daily shipment operations, ensuring efficiency and accuracy.Manage escalations effectively by providing timely and practical service solutions.Monitor and enforce compliance with Standard Operating Procedures (SOPs) and...

Client Industry: IT solutions and Managed IT Services ProviderLocation: Subang Jaya (exactly next to BRT Sunway Line station)Working Hours: 6am-3pm; 9am-6pm; 1pm-10pm; 5:30pm-2:30am; 9pm-6amOff Days: 6 off days per monthKey Responsibilities:Identify and handle customer inquiries via calls and e-mails till completion, ensuring highest accuracy and customer...

Customer Service & Sales ExecutiveLocation : SS15 Subang Jaya (Comfori Sdn Bhd)Waktu Kerja : Isnin–Jumaat, 8:30 pagi – 5:30 petangGaji pokok RM3,000 – RM4,500 + Komisen Tanpa Had.Tentang KamiComfori Sdn Bhd ialah penyedia latihan profesional yang kukuh di Malaysia, menawarkan program pembangunan profesional dan latihan perniagaan sejak tahun 2002. Kami...

Jawatan: Customer Service & Sales ExecutiveLokasi: SS15, Subang Jaya, Subang JayaJenis Jawatan: Sepenuh MasaSyarikat: Comfori Sdn BhdTentang KamiComfori Sdn Bhd ialah penyedia latihan profesional yang kukuh di Malaysia, menawarkan program pembangunan profesional dan latihan perniagaan sejak tahun 2002. Kami bekerjasama dengan sektor awam dan swasta untuk...

Key Responsibilities:Provide customer support through various channels, including online chat, emails, instant messaging, and phone calls.Act as a point of contact to provide consultative support on advertisers' and agencies' accounts.Troubleshoot and resolve complex cases, ensuring high levels of customer satisfaction.Ensure clients receive the highest...

Job Requirements and Responsibilities:➢ Acting as a point of contact for technical escalations within the Service Desk Team,working alongside and feeding back resolutions to the team➢ Managing incidents, requests and problems➢ Providing a first-class level of service by meeting or exceeding contractual SLAs, KPIs andCustomer Satisfaction across all...

Jobscope & ResponsibilitiesAssisting and work together with the manager to work towards achieving company's objective & KPILead and supervise the customer service team in daily shipment handling while ensuring efficiencyHandle escalations and provide timely solutions for service issues.Monitor and enforce SOP compliance, accuracy, and on-time delivery while...

Job Responsibilities:To perform inbound / outbound calls / emails / live chat on customer enquiries in English, Mandarin and Bahasa Malaysia.To advise customers on the export / import requirements to the respective destination.To escalate any shipments that require special handling.To be able to articulate issues / request that is brought up by the...