Customer Service Assistant/Executive

2 days ago

Petaling Jaya, Selangor, Malaysia SCHMIDT BIOMEDTECH SDN BHD Full time 280,000 - 560,000 per year

Job Description

Responsibilities:

  • Sales Support. Liaising with principals / sales team on the status of their orders.
  • Efficient and accurate Order Processing input transfer into the Dynamics 365 Business Central.
  • To prepare and consolidated loan/consignment items, Sales Report, backlog order, inventory report and any other relevant report which as and when required. This is includes of keeping track of any pending order.
  • Administer invoice and job orders, inventory / keeping track of inventory and demo units.
  • To assist / Handle in tender preparation and quotation preparation. This is including of typing of quotation, Sebutharga, Tender and etc.
  • To assist in handling customer inquiries or complaints and to provide product or technical information on product range. Redirect customers' inquiries to the respective Sales personnel / Service Engineer or Department Head.
  • To coordinate for Department on Exhibition, Seminars and etc.
  • To assist the Sales Team in carrying out product demonstration and application as and when necessary.
  • Handle customer orders and co-ordination of logistics for sales team on delivery of goods to site.
  • Support the marketing and promotional activities including collating and preparing marketing kits.
  • Other administrative duties as and when required.

Requirements:

  • Candidate must possess at least a Diploma in any field.
  • Minimum 1 year working experience preferably in similar industry.
  • Work independently under minimal supervision.
  • Computer literate and performing multi-tasking.
  • Familiar with Oracle/ERP System. Experienced with Dynamics 365 Business Central will be an added advantage.
  • Will consider for Executive position if meet with requirements (minimum 5 years in similar working experience in medical/healthcare industry).

Job Type: Full-time

Pay: RM2, RM4,000.00 per month

Benefits:

  • Health insurance

Application Question(s):

  • What is your expected salary?

Work Location: In person

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