business development manager

1 day ago


Kampung Tanjung Langsat, Johor, Malaysia AWH VENTURES SDN BHD Full time

BUSINESS DEVELOPMENT MANAGER (LOGISTICS)

Department: Business Development / Sales & Marketing

Reports To: Managing Director

Position Summary:

Responsible for company's business growth in developing new businesses i.e freight forwarding, warehousing, and project logistics. The role focuses on developing new business opportunities, expanding client base, and strengthening long-term partnerships to increase overall company revenue and market share.

Key Responsibilities:

1. Business Development & Sales

  • Identify and develop new business opportunities across freight forwarding, trucking, warehousing, and project logistics segments.
  • Build and maintain relationships with importers, exporters, manufacturers, EPCs, and project owners.
  • Prepare and present customized proposals, quotations, and service solutions to clients.
  • Lead or support tender preparation, pricing strategy, and contract negotiation with customers and vendors.
  • Explore cross-selling opportunities among the company's logistics services (freight, transport, warehouse).
  • Achieve assigned sales targets, gross profit, and new customer acquisition KPIs.

2. Strategic Planning & Market Expansion

  • Analyze market trends, competitor activities, and customer needs to develop strategic business plans.
  • Work closely with management to identify new trade lanes, potential joint ventures, or niche markets.
  • Collaborate with the marketing team on promotional campaigns and customer engagement initiatives.

3. Customer & Project Management

  • Serve as the main point of contact for key accounts and major project clients.
  • Coordinate with operations, forwarding, and transport teams to ensure service delivery aligns with customer requirements.
  • Monitor project shipments and provide regular status updates to clients.
  • Conduct post-project reviews to identify improvement areas.

4. Team Management

  • Support management in setting realistic sales budgets and pipeline forecasts.

Requirements:

  • Degree in Business, Logistics, Supply Chain Management, or related field.
  • Minimum 5-7 years working experience in logistics or freight forwarding, with at least 2–3 years in a management team.
  • Strong understanding of freight forwarding operations (sea/air), warehousing, and project logistics.
  • Excellent communication, negotiation, and presentation skills.
  • Strategic thinker with proven ability to build relationships and close deals.
  • Proficient in MS Office; familiarity with logistics systems
  • Possess own transport and willing to travel locally or regionally.

Key Performance Indicators (KPIs):

  • Revenue & GP Achievement: Monthly and annual sales target (freight, warehouse, project cargo).
  • New Account Acquisition: Minimum number of new customers secured per quarter.
  • Customer Retention: Repeat business rate and customer satisfaction score.
  • Pipeline Conversion Rate: Ratio of quotations issued vs. deals closed.
  • Market Expansion Initiatives: New routes, sectors, or services developed.

Job Type: Full-time

Pay: RM7, RM10,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Free parking
  • Health insurance
  • Maternity leave
  • Parental leave
  • Professional development

Work Location: In person


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