warehouse manager

This position is a vital part of the Star Glory warehouse team, responsible for managing and overseeing all warehouse activities. It ensures efficient processes and maximises productivity. The role includes coordinating all logistics processes, ensuring the quality of goods, supervising employees, and preparing relevant documentation.

ACCOUNTABILITY

Warehouse Operations Management:

• Supervise and guide warehouse staff, including training, scheduling, and performance management.
• Ensure smooth workflow and productivity by assigning tasks, setting priorities, monitoring progress, compiling data, and submitting reports in a timely manner.
• Oversee the receipt, inspection and storage of incoming goods, ensuring accuracy and adherence to quality standards.
• Coordinate the picking, packing, and shipping of orders, ensuring timely and accurate fulfilment.
• Maintain accurate records of inventory levels, stock movements, and warehouse transactions.
• Monitor operational costs and implement cost-effective strategies to enhance the efficiency of the operations.
• Implement and enforce safety procedures to ensure a safe working environment.
• Monitor and maintain cold room temperatures, ensuring they meet industry standards and comply with regulatory requirements
• To walk the warehouse, ensure regular housekeeping, and keep the warehouse clean.
• Achieve warehouse objectives and KPIs set by the customer and management.
• To perform other duties mandated by the superior.

Inventory Control and Management:

• Monitor inventory levels, conduct regular stock checks, and reconcile discrepancies.
• Plan and execute inventory counts or audits to ensure accurate stock records.
• Analyse inventory data and generate reports on stock levels, stock movements, and forecasting.
• Implement inventory control measures to minimise stock losses, damages, or obsolescence.

Warehouse Efficiency and Process Improvement:

• Identify opportunities for process improvements and implement best practices to enhance warehouse efficiency.
• Streamline workflows, eliminate bottlenecks, and optimise space utilisation
• Collaborate with cross-functional teams, such as logistics, operations, and customer service, to ensure smooth coordination and order fulfilment.
• Continuously monitor industry trends and technology advancements to enhance warehouse operations.
• To read and understand warehouse procedures, train staff, ensure compliance, and update warehouse procedures whenever warehouse processes change.
• Ensure a proper and efficient filling system of all documents for easy and systematic retrieval

Team Leadership and Communication:

• Foster a positive work environment by promoting teamwork, providing guidance, and resolving conflicts.
• Communicate effectively with warehouse staff, management, and other stakeholders to clearly understand goals, objectives, and expectations.
• Conduct regular team meetings to disseminate information, provide updates, and address any issues or concerns.
• Train and develop warehouse staff on best practices, safety protocols, and operational procedures.
• Conduct regular meetings with the operation team, encourage two-way communication, review operation matters, share thoughts, resolve issues if any, motivate and maintain a harmonious working environment.

EXPERIENCE & QUALIFICATION

• Degree / Diploma in Logistics management and other related fields.
• Strong knowledge of warehouse processes, inventory management, and logistics principles.
• 5 years of related experience in FMCG.
• Ability to work under pressure.
• Good time-management skills.
• Great interpersonal and communication skills.  Fluent in Bahasa Malaysia, English & Chinese.
• Good team leadership and organisational skills.
• Proven experience in coordinating and operating skills.
• Possesses decision-making and problem-solving skills.
• Ability to work in a fast-paced environment and handle multiple priorities.
• Familiarity with safety regulations and practices in warehousing.
• Willing to work on Saturday.