Land Transport, Customer Service Officer

dteq, an integral part of the deugro group, where our specialized team of engineers spearheads complex projects both internally and for our esteemed clients. Focused on transport engineering, supervision, execution, and surveying for heavy lift cargo operations, dteq guarantees the feasibility of transportation routes for projects of all scales. Be part of...

As the Process, Data, Digitalization (PDD) Executive, you will play a pivotal role in ensuring the smooth implementation of our Transportation Management System (TMS). You will be responsible for providing automation and digital solutions using available tools such as Robotic Process Automation (RPA), Power Platform, EDI integration, Macro VBA, and Reporting...

Why this role matters:You'll own the customer experience from order to delivery—coordinating teams, preventing issues, and turning logistics complexity into smooth, on-time outcomes.Key Responsibilities:1. Customer Communication & SupportAct as the main point of contact for customers regarding shipment updates, inquiries, and service requests.Handle daily...

We are looking for a friendly, motivated, and reliable Transporter Coordinator cum Customer Service to join our team. In this role, you will serve as the primary liaison between our valued customer, internal operations, transport, freight forwarders and warehouse functions. Your primary goal is to manage all transport planning, customer-facing operations by...

Job Summary:The Operations Executive is responsible for managing the end-to-end logistics process for international freight shipments (air, ocean, or land). This role ensures that shipments are handled efficiently, accurately, and in compliance with global regulations. The Operations Executive works closely with customers, carriers, customs brokers, and...

About the role Blue Box Cold Chain Sdn Bhd is seeking an experienced and customer-focused Customer Service Representative to join our team in Shah Alam, Selangor. This full-time role will involve providing high-quality support to our Mandarin-speaking customers, ensuring their needs are met efficiently and effectively.What you'll be doingHandle customer...

Job ResponsibilitiesResponsible to attend the RFQ/ RFP session with the Business Development team in understanding customer Transportation requirementsResponsible to source for transport vendors that are suitable for new and existing businesses with high level of service commitment, competitive costing and with the right solutionsResponsible to design the...

· Responsible for coordinating all inbound and outbound warehouse activities, ensuring smooth receiving, storage, and delivery operations while maintaining accurate documentation, bonded warehouse compliance, and excellent customer communication.· Coordinate inbound (receiving) and outbound (shipping) schedules with customers and transporters.· Verify and...

Job DescriptionAddress customer inquiries related to products, orders, and delivery status via online channels such as live chat.Manage customer complaints and ensure appropriate follow-up actions are taken.Evaluate and authorize return and refund requests from all e-commerce platforms as per customer requirements.Oversee and track the procedures for returns...

Who we are?At Inchcape Shipping Services, our vision is to have a connected world in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean. Inchcape combines its worldwide infrastructure with local expertise through our...