Indoor Sales Executive

5 hours ago


Shah Alam, Selangor, Malaysia MVC Resources Full time

Location: Shah Alam

Overview:
We are looking for a motivated and target-driven Indoor Sales Representative to support our B2B sales efforts through cold-calling and lead qualification. This role will focus on generating new business opportunities via outbound calls, building a pipeline, and handing qualified leads to the sales team. Ideal for someone comfortable with phone-based selling and eager to contribute to business growth.

Key Responsibilities:

  • B2B Cold-Calling & Lead Generation: Make outbound calls to potential business clients; introduce company's industrial cable & connectivity solutions; qualify leads and generate interest in products or services. 

  • Pipeline Management: Build and maintain a database of prospects, track call outcomes, update CRM with lead status and customer information. 

  • Initial Sales Engagement: Present product features and benefits over the phone; respond to inquiries; answer basic questions; gather requirements and refer leads to sales/technical team as needed. 

  • Follow-up & Appointment Setting: Schedule meetings or demos for qualified leads; coordinate with outbound sales or technical team for follow-up calls or visits. 

  • Achieve Targets: Work toward daily/weekly/monthly KPIs for call volume, conversion rate, and qualified leads generated. 

Requirements
  • Minimum 1–2 years of experience in telemarketing, inside sales, or B2B cold-calling.

  • Strong communication skills in English & Mandarin — mandatory due to frequent engagement with Mandarin-speaking customers.

  • Confident in handling cold calls, objections, and high-volume outreach.

  • Strong interpersonal and persuasion skills, with a professional phone presence.

  • Familiarity with CRM systems and maintaining structured sales records.



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