Operations & Administrative

5 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia D SWIM ACADEMY SDN. BHD. Full time

About the role

Join our dynamic team at D SWIM ACADEMY SDN. BHD. as an Operations & Administrative Assistant. In this full-time role based in Kuala Lumpur and Selangor, you will play a vital role in supporting the smooth running of our organisation. Utilising your strong administrative and organisational skills, you will be a key point of contact for both internal and external stakeholders.

What you'll be doing

  1. Providing administrative support across various functions, including scheduling, reception, document management and general office duties
  2. Process students registration, payment, lesson schedule and other administrative procedures.
  3. Attends to student and client's enquiries efficiently.
  4. Always identify and assess client's needs to achieve higher satisfaction and provide smooth experiences.. Build sustainable relationships of trust with clients through open and interactive communication.
  5. Assisting with the coordination of events, meetings and travel arrangements
  6. Handles sub-program and service providers.
  7. Prepare statistical and analytical reports.
  8. Support junior in handling complicated cases, provide appropriate solutions and alternatives promptly, and follow up to ensure resolution.
  9. Ensure the center's facilities & operation are in tip top condition for the comfort and safety of the students and clients.
  10. Attend to and handles any situation/happening in the centre.
  11. Collaborating with cross-functional teams to ensure efficient workflows

What we're looking for

  1. Previous experience as an administrative assistant or in a similar operations-focused role
  2. Excellent organisational and time management skills with the ability to prioritise tasks
  3. Strong verbal and written communication skills in major languages
  4. Proficient in using Microsoft Office suite and comfortable with learning new software
  5. A proactive and adaptable mindset with the willingness to take on a variety of tasks
  6. Able to work on weekend (off on weekday)

What we offer

At D SWIM ACADEMY SDN. BHD., we are committed to providing our employees with a supportive and fulfilling work environment. In addition to a competitive salary, we offer a range of benefits, including:

  1. Comprehensive health insurance coverage
  2. EPF, SOCSO, EIS, Medical Leave & Claim
  3. Medical Insurance
  4. Annual Performance Bonus
  5. Training and Professional Development
  6. Complementary Access to Swimming Pool & Gym
  7. Incentive Trip
  8. Team Building Activities, Employees Social Events & Welfare

About us

D SWIM ACADEMY SDN. BHD. is a leading provider of swimming education and training services in Malaysia. With a strong focus on delivering high-quality instruction and promoting water safety, we are dedicated to empowering individuals of all ages and abilities to develop their swimming skills. As an organisation, we are committed to continuous improvement, innovation and providing a rewarding and fulfilling work environment for our employees.

If you are excited about this opportunity and believe you have the skills and experience to excel in this role, we encourage you to apply now.

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