Customer Service Executive – Fresh Graduates Welcome

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia 4c34fba5-41f9-43d7-b152-f9d9f78d3bc2 Full time 33,600 per year
Customer Service Executive (Inbound) – Fresh Graduates Welcome

Location: Kuala Lumpur (walking distance to LRT Masjid Jamek or Dang Wangi)

Contract: 1-Year

Salary: RM2,800/month (for Bachelor's Degree holders)

Bonus: Up to 2 months' salary upon successful 1-year completion with minimum performance rating

Why Join Us?

  • Inbound calls only – no sales, no telemarketing
  • Normal office hours – no night or weekend shifts
  • Public holidays off – enjoy your time off
  • Supportive team culture – structured onboarding & mentorship
  • Continuous learning – grow your skills and career
  • Attractive salary + completion bonus – RM2,800/month + 2 months' bonus upon completing 1 year of service

Who We're Looking For

  • Fresh graduates are highly encouraged to apply
  • Bachelor's degree holders from any field (Graduated in 2024/2025 or with less than 2 years of working experience)
  • Strong communication and problem-solving skills
  • Open to learning, adaptable, and excited to gain hands-on experience in a professional, customer-facing role

What You'll Do

  • Handle inbound customer calls professionally
  • Listen actively and resolve customer inquiries
  • Record interactions accurately in CRM
  • Ensure compliance with service standards and policies

Why Our Call Centre Is Different

We focus on quality service, not sales pressure. You'll be part of a team that values empathy, professionalism, and growth. As a Customer Service Executive, you'll gain real-world exposure to the financial services industry, including insights into banking operations, customer experience strategies, and service excellence.

This is more than just a call centre role—it's a launchpad for your career. With structured onboarding, continuous learning, and mentorship, you'll build transferable skills that open doors to future opportunities in customer experience, operations, and financial services.

Apply now and take the first step toward a rewarding career

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