Key Account Sales Executive

1 week ago

Subang Jaya Selangor, Malaysia Metier Food Full time

Why join Metier Food Company?

We are a leading nutrition brand dedicated to using natural ingredients to make a positive impact on people's lives. Our mission is to inspire healthier living by promoting the power of good nutrition.

Responsibilities

  • Assist in Identifying and securing new business opportunities for the company.
  • Keep abreast of industry trends, competitor activities, and can specifications to inform sales strategies.
  • Serve as the primary contact, fostering and maintaining strong, long-term relationships with Key Accounts and decision-makers.
  • Handle all customer inquiries, complaints (e.g., quality, delivery), and issues promptly, coordinating with QA/QC and Production teams for quick resolution.
  • Manage the entire sales cycle, from accurate order entry to tracking and final delivery.
  • Coordinate closely with Production and Warehouse department to ensure timely manufacturing and delivery of products to customers.
  • Maximize merchandising and shelf presence, securing secondary display as required and ensuring planograms are adhered to with the right stock weights.
  • Support all merchandising efforts by identification of display locations, liaison with product consultants and merchandisers, and helping with block display or merchandising efforts.
  • Generate accurate sales reports and forecasts to support internal planning and inventory management.
  • Track account performance metrics and forecast sales activities.
  • Apply detailed product knowledge and thorough knowledge of customers' business and processes.
  • Build market knowledge continuously and refer sales leads, customer feedback, and information on competitor activity to the company.

Qualifications

  • Candidate must possess at least a Diploma in Marketing, Business or any related field
  • At least 1 year of working experience in Sales & Marketing roles
  • At least 1 year of working exposure in the FMCG industry
  • Proficient in Microsoft Office
  • Basic knowledge of Microsoft Word, Excel, and PowerPoint
  • Must be able to multi-task and good in following through

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