Client Service Executive
1 week ago
Join our dynamic team as a Client Service Executive where you'll be the key liaison building meaningful relationships with clients while orchestrating successful events and campaigns. This role offers the perfect blend of client interaction, project coordination, and creative problem-solving in a fast-paced environment.
What's In It For You
• Bonuses based on client satisfaction scores and account performance
• Monthly budget for client visits, meetings, and relationship building activities
• Full medical, dental, and optical benefits
What You'll Do
• Serve as primary contact for key client accounts, ensuring exceptional service delivery and satisfaction
• Coordinate end-to-end project execution including timelines, resources, and stakeholder management
• Develop compelling proposals, presentations, and campaign reports that drive client success
• Manage client relationships through regular check-ins, feedback sessions, and strategic planning
• Source and coordinate with promoters, vendors, and brand ambassadors for seamless campaign execution
What We're Looking For
Must Have:
• Diploma/Degree in Business Administration, Marketing, Event Management or related field
• Fluency in Mandarin and English (Bahasa Malaysia proficiency preferred)
• Proficiency in Microsoft Office Suite and project management tools
Good to Have:
• Prior experience in client servicing, account management, or marketing support
• Passion for events, branding, and customer service excellence
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