Senior Executive, Policy Servicing

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time 60,000 - 80,000 per year

Job Summary

In this role, you will be working on the processing of Policy Service requests from customers on a day-to-day basis. You will report to a Team Lead within the Policy Services team and ensure requests received are processed accurately within the service level agreement.

Day to day responsibilities:

  • Process customer requests under the specific function for traditional life, ILP and Term policies in accordance to guidelines, service standards and quality:
  • Ensure that escalation cases are flagged out and work with the team leader towards resolution within the service level agreement.

Job Requirement:

  • Degree holder with relevant or experience or at least 2-5 years working experience in insurance policy servicing
  • Knowledge on Life, ILP and term insurance plans will be added advantage.
  • Keen learner and able to work independently
  • Customer-oriented, with good interpersonal and communication skills

Job Types: Full-time, Permanent

Pay: Up to RM5,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Professional development

Application Question(s):

  • What is your expected salary?
  • What is your notice period?

Work Location: In person

  • Senior Executive, Policy Servicing

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hyppies Full time 80,000 - 120,000 per year

    We're looking for aSenior Executive, Policy Servicesto join a reputable Insurance company In this role, you'll be responsible for handling and processing daily policy service requests from customers, ensuring that all requests are completed accurately and within the agreed service timelines.Key Responsibilities:Processing customer requests in line with...

  • Senior Executive, Policy Servicing

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Plc Full time 30,000 - 60,000 per year

    Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our...

  • Senior Executive, Data Governance Policy Administration

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Alliance Bank Malaysia Berhad Full time 140,000 - 220,000 per year

    About the roleAlliance Bank Malaysia Berhad is seeking a highly motivated Senior Executive to join our dynamic Data Governance team. As the Senior Executive, Data Governance Policy Administration, you will play a crucial role in developing, implementing and maintaining the bank's data governance policies, frameworks and standards. This full-time position is...

  • Senior Executive, Policy Servicing-1

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Services Asia Full time 60,000 - 80,000 per year

    Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our...

  • Customer Policy Servicing Executive

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Zurich Cover-More Full time 40,000 - 80,000 per year

    Job Type: Permanent - Full TimeLocation: Kuala LumpurJob Category: Call Centre and Customer ServiceJob DescriptionLet's grow togetherTravel Guard is a leading travel insurance provider, serving millions of leisure and business travelers worldwide. Established in 1982 we offer a comprehensive portfolio of travel insurance solutions and global assistance...

  • Customer Policy Servicing Executive

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Cover-More Group Full time 60,000 - 120,000 per year

    Description:Let's grow togetherTravel Guard is a leading travel insurance provider, serving millions of leisure and business travelers worldwide. Established in 1982 we offer a comprehensive portfolio of travel insurance solutions and global assistance services. Travel Guard operates service centers across Asia, Europe, and the Americas, ensuring 24/7...

  • Policy Servicing Analyst

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia LiveWell Full time 60,000 - 80,000 per year

    Job Summary Responsible for Policy Servicing operational support, business process analysis and other responsibilities / duties periodically assigned by supervisor to meet operational and/or other requirements for Digital Servicing, Automation and System Enhancement initiatives/projects. Job Accountabilities - Key Accountabilities 1.Participate in...

  • Executive. Governance, Policy and Advisory

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Etiqa Insurance and Takaful Full time 90,000 - 120,000 per year

    Job DescriptionResponsible to identify, assess and monitor Money Laundering (ML) and Terrorism Financing (TF) and Anti-Bribery and Corruption risks, report ML/TF risk analysis and findings regularly to Senior Management, provide advice to the Board, Senior Management and staff on ML/TF/PF and AB&C requirements and ensure adequate ML/TF/PF and AB&C training...

  • Senior Executive Client Servicing

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia CIMB Full time 120,000 - 200,000 per year

    About the roleWe are seeking a talented and driven Senior Executive to join our Client Services team at iCIMB (Malaysia) Sdn Bhd, Kuala Lumpur. As a Senior Executive, Client Services you must be able to demonstrate strong stakeholder management skills and possess proven experience in engaging effectively across various levels. Proficiency in Microsoft Excel...

  • Executive/ Senior Executive

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Provident Fiduciaries Berhad Full time 90,000 - 120,000 per year

    About the role Provident Fiduciaries Berhad is seeking an experienced Executive/ Senior Executive - Operations to join our growing team in Kuala Lumpur. This is a full-time position that will play a vital role in supporting the day-to-day operations of our organisation.What you'll be doingOperational Oversight: Manage daily trust and fiduciary operations,...