L1 System Administrator

1 week ago

Subang Jaya Selangor, Malaysia Hitachi Sunway Information Systems Sdn Bhd Full time
  • Provide 1st-level escalation and troubleshooting support for customer inquiries regarding product features, specifications, repairs, and entitlements.

  • Linux & Windows Server Support:

  • Serve as the primary contact for Linux OS support, configuration, and troubleshooting.

  • Assist and troubleshoot Windows issues as required.

  • Perform weekly cadence checks and maintenance for Linux and Windows environments.

  • Monthly OS Patching & System Management:

  • Plan and schedule OS patching activities for Linux and Windows servers.

  • Generate patching tracker reports and compliance documentation.

  • Ensure Linux systems are up to date, secure, and compliant with company policies.

  • System Inventory & Asset Management:

  • Maintain and update customer inventories per request.

  • Integrate CMDB data from ServiceNow with customer inventory.

  • Quarterly Activities:

  • Conduct rack validation and update physical asset information.

  • Perform local user access reviews on Linux and Windows servers using BigFix.

  • Prepare and maintain accurate documentation for troubleshooting, processes, and system configurations.

  • Collaborate with internal teams to meet SLA requirements and proactively prevent recurring issues.
  • Handle multiple technical tasks independently with minimal supervision.
  • Participate in rotational shifts and provide off-hours standby support when needed.
  • Continuously improve technical skills, particularly in Linux administration, through self-paced learning and knowledge sharing.

Technical Skills & Tools

  • Hand-on experience with using BigFix to manage automated patch management across multiple operating systems (Linux, and Windows), and Software distribution and OS deployment.

  • Proficient in asset inventory collection and reporting.

  • Hand on experience on using ITSM tool; ticketing systems such as Symphony and ServiceNow.
  • Hands-on experience in basic database administration (MySQL, MS SQL, Oracle, PostgreSQL).
  • Knowledge of backup and restoration tools, especially VEEAM.
  • Basic operational skills in Linux environments and Windows Servers

  • Administration Executive

    14 hours ago

    Subang Jaya, Selangor, Malaysia EITA Power System Sdn. Bhd. Full time

    Are you looking for a career in a public-listed company? Do you have excellent communication, organizational and problem-solving skills? If yes, then you might be the perfect fit for our Admin Executive positionWhy this role?As a Administration Executive , you will report to the Sales Administration Manager. You will be responsible for supporting our sales...

  • L1 IT Service Desk

    4 days ago

    Petaling Jaya, Malaysia CANOPUS GLOBAL BUSINESS SERVICES SDN BHD Full time

    **Tasks**: - Provide remote L1 Support to End Users; - Analyzing problem & putting correct resolution in place; - Troubleshooting and relating resolution procedures to non-technical end - users, - opening, closing & monitoring of the incidents in the system during the complete incident lifecycle; - Monitoring the correct timelines (SLA) - Providing input...

  • L1 Remote Support Specialist

    1 week ago

    Petaling Jaya, Malaysia HEMMERSBACH Malaysia Sdn Bhd Full time

    Job tasks - Provide remote L1 Support to End Users; - Analyzing problem & putting correct resolution in place; - Troubleshooting and relating resolution procedures to non-technical end - users, - Opening, closing & monitoring of the incidents in the system during the complete incident lifecycle; - Monitoring the correct timelines (SLA) - Providing input...

  • L1 Desktop Support

    1 week ago

    Petaling Jaya, Malaysia amIT Global Solutions Sdn Bhd Full time

    Engineer is a key technical resource, providing higher-level support and problem resolution for complex issues. They are responsible for ensuring the stability and reliability of on-site IT infrastructure and services. Key Responsibilities: - Advanced Technical Support: Provide second-level support for escalated issues, including in-depth...

  • Support Specialist

    1 week ago

    Subang Jaya, Selangor, Malaysia NielsenIQ Full time

    NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered...

  • Database Administrator

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Mesiniaga Berhad Full time $60,000 - $120,000 per year

    About the role Mesiniaga Berhad is seeking a talented Database Administrator to join our team in Subang Jaya, Selangor. As a full-time Database Administrator, you will play a crucial role in maintaining and optimising the company's database systems, ensuring seamless operations and data integrity.What you'll be doingManage and maintain the company's...

  • Administrative Assistant

    1 week ago

    Subang Jaya, Selangor, Malaysia Tong Woh Enterprise Sdn Bhd Full time

    Job DescriptionPosition : Admin AssistantDepartment : Logistic Admin Department, Supply Chain DivisionAbout the Job:-Tong Woh Enterprises is looking for a responsible Admin Assistant for processing sales orders, entering them into the SAP system, and managing related documentation such as invoices, picking lists, and delivery orders. This role requires close...

  • Administration Executive

    1 week ago

    Subang Jaya, Selangor, Malaysia TransSystem Continental Sdn. Bhd. Full time

    Why this role?EITA Resources Berhad acquired a 60% stake in TransSystem Continental Sdn Bhd (TSC) on 2016. TSC is embarking upon an exciting growth phase and as such we are seeking the talents to join our project team.As the Administration Executive, you will be responsible for ensuring the efficient and timely management of the project administrative &...

  • System Engineer

    1 week ago

    Subang Jaya, Selangor, Malaysia AGENSI PEKERJAAN TRUST RECRUIT SDN. BHD. Full time

    SI CompanyGood Career ExposureAttractive Salary PackageResponsibilitiesTechnical Delivery (Projects & Managed Services)Participate in the delivery of both project-based and managed IT services, ensuring seamless service performance and customer satisfaction.Apply strong technical knowledge to understand customer challenges and requirements, delivering...

  • Account Administrator

    2 weeks ago

    Subang Jaya, Selangor, Malaysia ACADS ENGINEERING (M) SDN BHD Full time 60,000 per year

    Company DescriptionACADS ENGINEERING (M) SDN BHD is a comprehensive oil and gas equipment distributor that partners with innovative manufacturers and companies around the world, including Europe, the United States, and China. Some of our most prominent partners include Oxford Flow for valves in the UK, Flow Meter Group for gas meters in the EU, and essential...