Human Resources Business Partner

1 day ago


Rawang, Selangor, Malaysia Gateway Search Full time

1. Human Resources Business Partner (Senior Manager)

Budget 15- 25K ringgit per mo

Location - Rawang, Selangor

Role Summary

The HR Business Partner (HRBP) – ER & Performance Management is responsible for partnering with business leaders to drive a fair, compliant, and high-performance work environment. This role focuses on
employee relations
,
performance management systems
, and
manager capability building
, ensuring HR policies and practices support business objectives.

Key Responsibilities

Employee Relations (ER)

  • Act as the primary point of contact for employee relations matters, including grievances, disciplinary actions, investigations, and conflict resolution.
  • Ensure consistent application of HR policies, labor laws, and company procedures.
  • Advise managers on ER risks, case handling, and best practices.
  • Manage complex ER cases independently and escalate when required.
  • Maintain ER documentation and ensure audit readiness.

Performance Management

  • Drive the annual performance management cycle (goal setting, mid-year reviews, year-end evaluations).
  • Coach managers on performance conversations, feedback delivery, and improvement plans.
  • Support the design and rollout of performance frameworks, KPIs, and rating calibrations.
  • Analyze performance data and provide insights to HR leadership and business stakeholders.

Business Partnering

  • Partner with line managers to understand business needs and translate them into people solutions.
  • Support organizational changes, restructures, and workforce planning initiatives.
  • Promote a positive employee experience and engagement culture.

Compliance & Policy

  • Ensure compliance with local labor laws and internal HR policies.
  • Support policy development, updates, and communication.

Requirements

  • Bachelor's degree in Human Resources, Business Administration, or related field.
  • Experience in plant / manufacturing is a must
  • 8–15 years of HR experience, with strong exposure to
    employee relations and performance management
    .
  • Solid understanding of labor laws and ER best practices.
  • Strong stakeholder management and influencing skills.
  • Ability to handle sensitive issues with professionalism and discretion.
  • Experience in manufacturing / operations / large workforce environments is a plus.
  • Languages: English, Mandarin and Malayu

2. HR Generalist (HRG) – Strong in Talent Acquisition & Blue-Collar Recruitment

Role Summary

The HR Generalist (HRG) is a hands-on role supporting end-to-end HR operations, with a
strong focus on Talent Acquisition
, particularly
blue-collar / frontline workforce recruitment
. This role ensures timely hiring, smooth onboarding, and effective HR support for daily operations.

Key Responsibilities

Talent Acquisition (Core Focus)

  • Manage end-to-end recruitment for blue-collar, frontline, and operational roles (e.g. factory workers, technicians, drivers, warehouse staff).
  • Work closely with hiring managers to understand manpower needs and recruitment timelines.
  • Source candidates through job portals, agencies, referrals, walk-ins, job fairs, and local labor channels.
  • Coordinate interviews, selection, offer issuance, and pre-employment checks.
  • Support mass hiring and seasonal recruitment activities.

Onboarding & Offboarding

  • Coordinate onboarding processes including documentation, orientation, and system setup.
  • Ensure smooth joining experience for new hires.
  • Handle offboarding processes and exit documentation.

HR Operations & Administration

  • Maintain employee records, HR systems, and personnel files.
  • Support attendance, leave administration, and basic payroll coordination.
  • Assist with HR reporting and data tracking.

Employee Support

  • Serve as a point of contact for employee HR-related queries.
  • Support basic employee relations issues and escalate complex cases to HRBP/HR Manager.
  • Assist in employee engagement activities.

Compliance

  • Ensure recruitment and HR processes comply with local labor laws and internal policies.
  • Support audits and documentation requirements.

Requirements

  • Bachelor's degree in Human Resources, Business Administration, or related field.
  • Experience in plant / manufacturing is a must
  • 6–12 years of HR experience, with
    strong hands-on recruitment exposure
    .
  • Proven experience in
    blue-collar / frontline hiring
    is highly preferred.
  • Familiarity with local labor market, sourcing channels, and recruitment agencies.
  • Strong coordination skills and ability to work in a fast-paced environment.
  • Willingness to be operational and hands-on.
  • Languages: English, Mandarin and Malayu


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