Operation General Manager

3 days ago

Klang, Selangor, Malaysia CTE group Full time 100,000 - 150,000 per year

Job Overview

We are seeking an experienced and proactive General Manager – Operations to lead and manage end-to-end logistics and transportation operations. The ideal candidate will be responsible for ensuring operational efficiency, cost control, service quality, and continuous business improvement.

Key Responsibilities

  • Oversee day-to-day logistics and warehouse operations
  • Develop strategic operational plans and SOP improvements
  • Lead and manage drivers, operations team, and support staff
  • Ensure compliance with company policies, safety standards, and legal regulations
  • Monitor fleet performance, delivery schedules, and productivity
  • Manage budget, cost control, and operational KPIs
  • Liaise with customers, vendors, government bodies, and internal departments
  • Handle incident management, service recovery, and operational risks
  • Support management with reporting and operational decision-making

Requirements

  • Minimum 7 years experience in logistics/transportation/warehouse operations
  • Proven leadership experience in operations management (preferably GM/AGM/Manager level)
  • Strong understanding of fleet management & logistics processes
  • Excellent interpersonal, leadership, and problem-solving skills
  • Able to work under pressure and meet deadlines
  • Proficient in MS Office and logistics reporting systems
  • Fluency in English & Bahasa Malaysia (Mandarin is an advantage)
  • Able to commute to Klang office daily

Preferred Qualifications

  • Diploma/Degree in Logistics, Supply Chain, or relevant field
  • Experience handling container haulage & warehouse operations

Job Type: Full-time

Pay: From RM10,000.00 per month

Work Location: In person

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