Front Desk Officer

1 hour ago


Kota Damansara Selangor, Malaysia Woodpeckers Group Sdn Bhd Full time 30,000 - 60,000 per year

Responsibilities

  • Answer phone calls and direct to right person / department.
  • Greet clients and visitors on arrival at Reception.
  • Inform relevant member of staff of the client/visitor's arrival arrange/escort for them to meet up with the relevant people on level 1 or level 2 whichever requested. If on level 2, prepare the room, turn aircon beforehand etc.
  • Deal with clients' requests during the course of meetings such as organizing photocopying and booking taxis or grab car.
  • In-charge of the whole level G. Ensure the reception area is kept clean and tidy all the times.
  • Liaise with the cleaner to ensure that office and pantry is kept clean and presentable.
  • Manage the tidiness and cleanliness of office outdoor area, including maintenance of grass etc.
  • Assists with employee social event, engagement and welfare activities i.e. birthday celebration, CNY, HRP, Christmas etc.
  • Assists with the arrangement of training set-up.
  • Process incoming handle Customer Service tasks via email.
  • Sort all post on arrival and arrange for prompt delivery.
  • Assists with filling of the courier service consignment note and sort an outgoing post ready to be taken off-site.
  • Arrange for printer maintenance or contact printer supplier when machine breaks down.
  • Assists Halal Team for printing documentation as needed such as Halal Awareness Training Certificate.

Qualifications

  • Diploma or Bachelor's Degree in Business Administration, Hospitality, Office Management, or related field.
  • Minimum 1–2 years of working experience in front desk, customer service, or administrative role (fresh graduates are encouraged to apply).
  • Proficient in Microsoft Office (Word, Excel, Outlook).
  • Excellent communication skills in English and Bahasa Malaysia.
  • Pleasant personality with a professional appearance and good interpersonal skills.
  • Organized, reliable, and able to handle multiple tasks efficiently.
  • Strong customer service orientation and positive attitude.


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