Key Account Manager – Insurance
2 days ago
Company Description
Innovatz Global is a leading Management Consulting and Technology Services firm, headquartered in Malaysia with a robust global presence, including the U.S., China, and several countries in Asia-Pacific. With a team of over 500 skilled experts, the company delivers cutting-edge IT services and staffing solutions to Fortune companies worldwide. For over 8 years, Innovatz Global has helped businesses embrace digital transformation and improve productivity through innovation and a Human-Centered Design approach. Renowned for expertise in areas such as IT consulting, digital workplace solutions, cloud computing, and testing services, Innovatz Global is committed to driving business success for its clients.
Role Description
This is a full-time, on-site position located in WP. Kuala Lumpur. The Key Account Manager – Insurance (Automotive Auctions & Salvage) will manage designated key accounts, ensuring excellent client service, fostering strong relationships, and driving business objectives. Responsibilities include developing and executing account strategies, analyzing account performance, addressing customer queries promptly, and collaborating with internal teams to meet client expectations and improve satisfaction. Additionally, the role involves identifying growth opportunities, contributing to business planning, and ensuring alignment with corporate goals.
Qualifications
- Strong expertise in Account Management, Key Accounts, and Business Planning to maintain and grow client relationships effectively.
- Excellent Customer Service skills with the ability to address client needs and provide timely solutions.
- Demonstrated Analytical Skills to evaluate account performance, identify opportunities, and make data-driven decisions.
- Exceptional communication and interpersonal skills to collaborate with diverse stakeholders and maintain productive partnerships.
- Bachelor's degree in Business Administration, Management, or a related field; equivalent work experience will also be considered.
- Prior experience in the insurance or automotive auctions and salvage industry is highly beneficial.
- Proficiency in account management tools and CRM software is an added advantage.
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