Jobs: customer service coordinator

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

_**IMMEDIATE VACANCY AVAILABLE**_ - **CUSTOMER SERVICE COORDINATOR**_ - **DEPARTMENT: DOMESTIC TRUCKING **_ - **Requirement**:_ - To coordinate shipment arrangement - To process customer orders and ensure shipment arrangement accordingly - Complaint Resolution - handle complaints and escalate to relevant department - Updating driver attendance - Creating Job...

Reporting to Customer Service Manager and/ or appointed immediate superior - Attend to customers complaints and find solutions to all complaints. - To ensure that all daily transportations and shipments are scheduled to customers’ needs. - To coordinate with all related parties inclusive of customers ensuring shipments in order. - To ensure that opening...

Our client is a leading international company that provides innovative solutions to their clients across multiple industries including Oil and Gas, Marine, Construction and Industrial and range from high pressure water cleaning, surface preparation, abrasive cutting and centrifugal pumping services. Good rewarding opportunity with career growth...

**Key Responsibilities** - Assist in the onboarding process for new customers, ensuring a smooth transition and sheduling appointments for technicians. - Coordinate all aspects related to customer interactions, including providing necessary documentation, generating reports, and addressing customer inquiries. - Consolidate reports for clients and/or...

Reporting to Customer Service Manager and/ or appointed immediate superior - Attend to customers complaints and find solutions to all complaints. - To ensure that all daily transportations and shipments are scheduled to customers’ needs. - To coordinate with all related parties inclusive of customers ensuring shipments in order. - To ensure that opening...

**ABOUT THE COMPANY**: Located in the heart of Petaling Jaya, Malaysia, **Asia Assistance Network (M) Sdn. Bhd.** has emerged as Malaysia’s leading assistance service provider and third party administrator as well as earned a global reputation as Asia’s top medical assistance provider. Founded in 1998, we are based in Petaling Jaya, Malaysia with offices...

Reporting to Customer Service Manager and/ or appointed immediate superior 2. Attend to customers complaints and find solutions to all complaints. 3. To ensure that all daily transportations and shipments are scheduled to customers’ needs. 4. To coordinate with all related parties inclusive of customers ensuring shipments in order. 5. To ensure that...

**CUSTOMER SERVICE COORDINATOR (Freight Forwarding)** - **Job Highlight**_ - Career Enhancement - Safe and Friendly Work Environment - **Job Descriptions**_ **Responsibilities**: - Prepare quotation for import, export & entertaining inquiries from customer. - Booking, follow up & shipment coordinator for customers. - Work closely with overseas...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all...

**CUSTOMER SERVICE COORDINATOR** **DEPARTMENT: WAREHOUSE** **JOB LOCATION: BUKIT MINYAK** - Key Responsibilities:_ - Control inventory levels by reviewing data recorded in tracking system, retrieving data, designing reports and taking corrective actions. - Coordination for daily incoming goods from cross border - Able to manage trucking plan as per...

Responsibilities: Order handling in ERP (M3) system with correct prices. Delivery within the requested date. Issue & submit quotation in accordance with the info from BDM / Distributor. Reply on due time on email enquiries. Complaint handling. Receive & process returns & repairs in accordance with the applicable procedure and in cooperation with...

Responsibilities: Order handling in ERP (M3) system with correct prices. Delivery within the requested date. Issue & submit quotation in accordance with the info from BDM / Distributor. Reply on due time on email enquiries. Complaint handling. Receive & process returns & repairs in accordance with the applicable procedure and in cooperation with...

Service handling (Retail, Online, CPJ, Corporate, Support team) - Scheduling and Dispatching (Daily Van Delivery arrangements) - Parts and Inventory Management (Parts request) - Service Records and Documentation - Coordinating with Technician and the customer - Reporting to HQ service department for parts request and service support. - Following up with the...

Responsibilities: Order handling in ERP (M3) system with correct prices. Delivery within the requested date. Issue & submit quotation in accordance with the info from BDM / Distributor. Reply on due time on email enquiries. Complaint handling. Receive & process returns & repairs in accordance with the applicable procedure and in cooperation with...

**Responsibilities**: - Assist HoD on team management - Assist Service Department as a point of contact for customers’ inquiry and service demand such as equipment issues, repairs and maintenance services - Manage and coordinate with warehouse to deliver to customers - Cross Department coordination to liaise with warehouse and HQ for the issuing spare...

Description and Requirements Job Summary The Service Coordinator is a key member of the Service management office supporting the Service Delivery Manager in customer account management. The roles includes but is not limited to Order Forecast, Order Deployment and Delivery, Customer Billing. This position requires to handle communications with...

**Responsibilities**: - Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order - Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure...

Requirements: - Minimum Diploma in Administration or Project Management or equivalent - Relevant experience in project coordination and/or administration. - Strong ability to handle coordination of multiple projects. - Attention to detail in all administrative requirements. - Able to communicate fluently in English. - Skilled in Microsoft Excel and Word. -...

**Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to...