Jobs: timesconsult

Job Overview Why Join?Our client is a well-known MNC which offers attractive benefits as below: Transportation Allowance- RM450 per month Insurance & Medical Coverage Optical and Dental Allowance- RM550 per annum Performance Incentive23 Day Leave Allowance1 Day Birthday Leave Floating Leave16% EPF Contribution from employer Performance bonus and salary...

Data Entry Clerk Agensi Pekerjaan Times Management Consultancy Sdn Bhd Puchong, Selangor, Malaysia MYR 1000 - MYR 1500 Full Time 4 months ago WHAT YOU'LL BE DOINGResearch on products' details via Google, rearrange raw data into Excel format. Data key-in with completed products' details. Others ad-hoc tasks, if any. WE WANT SOMEONE WHO: Fast typing speed....

Global business services company that specializes in providing customer engagement, technology, and outsourcing solutions.The RoleYou will be responsible for : • Providing introductory information to new customers• Ensuring that customers are satisfied with products or services• Following up with clients or customers to check that they’re still...

Provide FP&A finance support to the accounting teams related to productivity, demand planning, reporting, and metrics in a timely manner. - Identify and understand business challenges; propose and create solutions. - Partner directly with the finance team and central FP&A groups to collaborate on metrics, goals, and business reviews. - Work on...

Data Entry Clerk Agensi Pekerjaan Times Management Consultancy Sdn Bhd Puchong, Selangor, Malaysia MYR 1000 - MYR 1500 Full Time 4 months ago WHAT YOU'LL BE DOINGResearch on products' details via Google, rearrange raw data into Excel format. Data key-in with completed products' details. Others ad-hoc tasks, if any. WE WANT SOMEONE WHO: Fast typing speed....

answer inbound call and solve customer issues or enquiries **Job Type**: Permanent Pay: RM2,800.00 - RM3,200.00 per month **Benefits**: - Professional development Schedule: - Rotational shift Application Question(s): - How long will be your notice period? **Education**: - STM/STPM (preferred) **Language**: - Mandarin (preferred) Expected Start...

Work closely with the PSS on customer development and customer retention by delivering the highest level of customer satisfaction. - Provide demonstration of usage of products to the customers / potential customers. - Communicate to customers on new information related to products. - Promote to customers to increase or expand the usage of products. - Pass on...

The CSS will be the primary contact for customers using the client’s website shopping channel. **Qualifications** **Education background**: - Bachelor’s Degree or at least Diploma or equivalent in any discipline. **Job Type**: Permanent Pay: RM2,500.00 - RM3,500.00 per month **Benefits**: - Professional development Schedule: - Rotational...

**ShResponsibilities** - To manage reservation, attending guest enquiry, up sales potential promotions - Responding to enquiries through live chat or answering inbound call **Requirements**: - Diploma or Bachelor Degree from any discipline - Ability to read, speak and write in English, Bahasa Malaysia, Mandarin - Ability to communicate in...

**Responsibilities**: - Overall delivery excellence with focus on delivery efficiencies, customer satisfaction and employee retention resulting in business sustainability and growth. - P&L management to achieve QA financial KPI and work seamlessly with sales teams for business assurance. - Drive TCoE processes, best practises and continuous innovation...

Deliver technical support using documents procedures and available tools - Identify customers’ issues in time and resolve rapidly to ensure their satisfaction **Requirements**: - Bachelor Degree or at least a Diploma with relevant working experience - Willing to work on a 24/7 Shift - Familiar with telephonic decorum of customer care etiquette - Possess...

Deliver technical support using documents procedures and available tools - Identify customers’ issues in time and resolve rapidly to ensure their satisfaction **Requirements**: - Bachelor Degree or at least a Diploma with relevant working experience - Willing to work on a 24/7 Shift - Familiar with telephonic decorum of customer care etiquette - Possess...

**Responsibilities**: - Understand and analyze testing requirements to prepare test plan and test scripts. - Update and produce automation test script according to the business requirements. - Perform test execution, capturing and analyzing test results and work with respective teams to resolve the open defect etc. - Prepare the document and produce daily...

Responsibilities: - Attend to customer request and enquiries on skincare products - Recommend the ideal beauty product to customer according to their individual preference through knowledge sharing - Maintain good relationship with customers to build customer loyalty - Basic housekeeping of work area - Assist in retail operations, e.g. stock take - May be...

Content Review - To **monitor and moderating contents **according to current trends in the market. - Responsible for **ensuring a safe and trusted online experience to end users**by implementing our clients' content moderation strategy. - Be analytical and making decisions based on business model and policy guidelines that need to be comply with. - Always...

Content Review - To **monitor and moderating contents **according to current trends in the market. - Responsible for **ensuring a safe and trusted online experience to end users**by implementing our clients' content moderation strategy. - Be analytical and making decisions based on business model and policy guidelines that need to be comply with. - Always...

Immediately hiring & Immediate interview arrangment - Salary up t 4.2K - MNC Environment with training provided - 5 Working days per week (Day Shift rotation) RESPONSIBILITIES: - Provide first level technical support according to procedures and available tools. - Escalate issues to resolve customer issues quickly and to their complete satisfaction. -...

***: **DUTIES AND RESPONSIBILITIES**: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following Facebook documented call flows, work processes, data...

To deliver excellent customer service via socia media (live chat). - Answer / responds to customer inquiries through the appropriate support channel. - Manage customer escalations and ensure that these are answered, tracked and escalated to next level. - To comply with company's SOP. Demonstrate a strong customer service orientation and take responsibility...

Assigning available employees to projects in accordance with their skillsets, previous experience, and availability. - Monitoring day-to-day project activities and corresponding resourcing. - Capacity planning, i.e. making sure that a company’s resources have the capacity to work on upcoming projects. - Monitoring and managing employees’ workload,...