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Customer success executive
7 days ago
The Offer Fantastic work culture Leadership Role Flexible working options The Job Your responsibilities will include: Developing and managing a portfolio of Key Accounts. Achieving monthly sales targets by identifying and developing new customers. Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximise share of wallet. Coordinating pre-sales and post-sales follow up. Achieving and exceeding weekly and monthly KPIs. Building strong and collaborative relationships with other internal stakeholders. Monitoring market trends and providing regular competitor feedback. Building strong client relationships by providing customers with ongoing support and regular sharing of best practices, insights, and product knowledge. Partnering with the sales team to ensure that new customers are onboarded successfully. Identifying opportunities across the customer lifecycle to increase customer satisfaction and revenue. Ensuring a high level of customer renewals. Building strong product expertise and providing training & ongoing support as required. Providing feedback and advocacy on customer pain-points to internal teams. The Profile You have at least 1 year experience, ideally within a Customer Success or Sales (B2 C) role. You have prior experience in dealing with Dealers. Experience covering Infrastructure is strong plus. You possess excellent interpersonal as well as written and verbal communication skills. You are a strong networker & relationship builder You enjoy finding creative solutions to problems You are a self-starter and demonstrate a high level of resilience The Employer Our client is a smart subscription cloud-based solution designed to significantly improve the organisational efficiency of facility operations and management.
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Customer Success Specialist
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Kuala Lumpur, Kuala Lumpur, Malaysia Customer Connect Malaysia Full timeAt CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...
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Customer Success Associate
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Customer Success Executive
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Kuala Lumpur, Malaysia STAFFANY PRIVATE LIMITED Full timeStaffAny’s mission is to shape and empower the future of work. We provide our users with a remedy that streamlines and automates their painful Operations and HR processes. Our users rely on our superpowers to understand their frustrations, and we are here to empower them to make time for what they love. **About the Role** **You Are** - Highly proficient...
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Customer Success Specialist
4 weeks ago
Kuala Lumpur, Malaysia Customer Connect Malaysia Full timeAt CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...
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Customer Success Executive
2 weeks ago
Kuala Lumpur, Malaysia Infobip Ltd Full timeAt Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 70+ offices on six continents, Infobip’s...
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Customer Success Executive
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia STAFFANY PRIVATE LIMITED Full timeStaffAny's mission is to shape and empower the future of work. We provide our users with a remedy that streamlines and automates their painful Operations and HR processes. Our users rely on our superpowers to understand their frustrations, and we are here to empower them to make time for what they love.About the RoleYou Are Highly proficient in writing and...
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Customer Success Associate
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Customer Success Executive
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Kuala Lumpur, Malaysia Bitsmedia Pte Ltd Full timeKuala Lumpur **OVERVIEW**: **About the company** An opportunity to work at one of the biggest app publishers in South-East Asia (150 million downloads, over 20 million Monthly Active Users). Established in Singapore in 2009, Bitsmedia develops and publishes Muslim Pro, the world leading Muslim mobile app. Headquartered in Singapore, we also have a...
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Customer Success Executive
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Bitsmedia Pte Ltd Full timeKuala LumpurOVERVIEW:About the companyAn opportunity to work at one of the biggest app publishers in South-East Asia (150 milliondownloads, over 20 million Monthly Active Users).Established in Singapore in 2009, Bitsmedia develops and publishes Muslim Pro, the world leadingMuslim mobile app. Headquartered in Singapore, we also have a regional office in Kuala...
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Customer Success Manager
2 months ago
Kuala Lumpur, Malaysia Finastra USA Corporation Full time**Responsibilities**: **Purpose of Role**: - The Customer Success Manager (CSM) uses industry & product knowledge, business strategy expertise, and account management skills to drive value realization for our customers from Finastra’s solutions and services. Customer Success Managers partner with Account Executives throughout the customer journey to...
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Customer Success Manager
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Finastra USA Corporation Full timeResponsibilities:Purpose of Role: The Customer Success Manager (CSM) uses industry & product knowledge, business strategy expertise, and account management skills to drive value realization for our customers from Finastra's solutions and services. Customer Success Managers partner with Account Executives throughout the customer journey to deliver value, with...
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Customer Success Account Manager
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Kuala Lumpur, Malaysia Microsoft Full timeWe are looking for a highly motivated and passionate Customer Success Account Manager (CSAM) to drive program management for strategic customers that have a global, complex, cross-cloud digital footprint. As the CSAM you will drive consumption planning & execution, as well as the acceleration of cloud adoption from Pilot/Minimum Viable Product to production...
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Customer Success Executive
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Kuala Lumpur, Malaysia MANDRILL TECH SDN. BHD. Full time*Proactively engage with customers and perform regular business reviews to ensure they are set up for success. *Identify upsell and cross-sell opportunities with the assigned customers. *Respond to customer requests and inquiries in a professional and timely manner *Collaborate closely with team members to support renewals and expansion opportunities. *Gauge...
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Customer Success Manager
3 weeks ago
Kuala Lumpur, Malaysia Hyppies Full time**JOIN US NOW -> Customer Success Manager - Exciting Opportunity at the MNC Tech Company!!!** Are you a talented and driven individual looking to make a significant impact in the technology industry? Join our team as a **Customer Success Manager** and help elevate awareness and adoption of cutting-edge technology solutions at the fast-growing...
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Customer Success Specialist
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia StaffAny Private Limited Full timeAbout StaffAnyStaffAny's mission is to shape and empower the future of work. As the Customer Support Executive, you will help our clients achieve product value and customer satisfaction by being the first point of contact and ensuring that queries are resolved promptly, across our different support channelsAbout the roleThis role is uniquely different from...
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Customer Success Representative
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Kuala Lumpur, Malaysia Nutanix Full time**Hungry, Humble, Honest, with Heart. **The Opportunity** Do you love technology? Are you ready to transform the way companies work? If you have a passion for Enterprise Cloud Technology and a vision for the future of business; we want to talk with you. Nutanix (NTNX) is looking for a dynamic **Customer Success Representative **to deliver exceptional...
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Customer Success Representative
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Kuala Lumpur, Kuala Lumpur, Malaysia Nutanix Full time**Hungry, Humble, Honest, with Heart.The OpportunityDo you love technology? Are you ready to transform the way companies work? If you have a passion for Enterprise Cloud Technology and a vision for the future of business; we want to talk with you.Nutanix (NTNX) is looking for a dynamic Customer Success Representative to deliver exceptional customer service...
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Customer Success Executive
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Kuala Lumpur, Malaysia JP Caliber Sdn Bhd Full timeWorking Mode : Hybrid Job Location : KL Eco City Prefer : Mandarin & English Speaker **Your responsibilities will include,** - Managing on-boarding, requirements implementation, client setup for day-to-day operations - Client retention through completing the assigned requests in time and achieving high levels of customer satisfaction - Liaise with...
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Assistant Manager
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Customer Success Representative
4 weeks ago
Kuala Lumpur, Malaysia Nutanix Full timeHungry, Humble, Honest, with Heart. The Opportunity Do you love technology? Are you ready to transform the way companies work? If you have a passion for Enterprise Cloud Technology and a vision for the future of business; we want to talk with you. Nutanix (NTNX) is looking for a dynamic Customer Success Representative to deliver exceptional...