Assistant Manager

3 weeks ago


Kuala Lumpur, Malaysia Cargobase Full time

Cargobase is looking for an outstanding Customer Success Senior Executive or Assistant Manager to help us realize our growth ambitions for the region. The Cargobase Transportation Management System is transforming how thousands of industry professionals worldwide process logistics. We help customers across many sectors, including automotive, semiconductors, electronics, and oil & gas, to improve their transportation management.
You will be responsible for delivering an extraordinary client experience, whether for a prospective, a new, or an existing customer of Cargobase. Your efforts will ensure that customers buy, adopt, embrace and expand the use of the platform. We’re looking for self-motivated and hard-working individuals. Do you have a track record in Customer Service/Customer Success in Enterprise Sales in the logistics and/or SaaS space? We offer an exciting role in a fast-paced, successful, and fun SaaS company

**Responsibilities**
- Reporting to our Customer Success Lead for the APAC region, you will be responsible to:

- Deliver world-class support to our shipper and provider users
- Be the go-to resource for customer questions and platform inquiries
- Collaborate cross-functionally with our product and technical teams to report, identify and troubleshoot customer queries
- Maintain our excellent service standards to ensure customer satisfaction and retention
- Lead the onboarding of new customers to ensure successful adoption by shipper and provider users
- Monitor the health of existing customers by measuring usage KPIs
- Set action plans to increase the usage of the platform and ensure features are used as expected
- Contribute to the improvement of our product by formulating features requested by users
- Work hand in hand with marketing and sales on various projects aiming at accelerating the growth

**Job Requirements**
- 5-7 years of work experience is preferred
- Experience in supply chain, logistics, freight forwarding, customer service
- Exposure to SaaS products or digital solutions as a user or as user support
- Excellent written and verbal communication skills in English
- Mandarin speaking would be a strong advantage
- Passion for consistently delivering great customer experience


  • Accounts Clerk

    5 days ago


    Kuala Lumpur, Malaysia CWS Firm (Virtual Assistant) Full time

    Responsible and ensure financial information and accounting records are accurate and up-to-date and ensure accuracy in financial reporting so that the company remains solvent and can pay its debts. Other duties and responsibilities include: - 1) book-keeping and general accounting 2) handle the data entry and daily financial records, 2) adding up all the...

  • Accounts Clerk

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia CWS Firm (Virtual Assistant) Full time

    Responsible and ensure financial information and accounting records are accurate and up-to-date and ensure accuracy in financial reporting so that the company remains solvent and can pay its debts.Other duties and responsibilities include: 1) bookkeeping and general accounting2) handle the data entry and daily financial records,2) adding up all the details...

  • Logistic Officer

    2 months ago


    Kuala Lipis, Malaysia SELINSING GOLD MINE MANAGER SDN BHD Full time

    Supply chain assistants work closely together with managers in the operations processes, namely purchasing, manufacturing, and distribution processes. They help with administrative and pragmatic follow up of actions such as invoicing, drafting and preparation of contracts and purchasing orders, reconciliation of inventory against documents, and communication...

  • Logistic Officer

    1 week ago


    Kuala Lipis, Pahang, Malaysia SELINSING GOLD MINE MANAGER SDN BHD Full time

    Supply chain assistants work closely together with managers in the operations processes, namely purchasing, manufacturing, and distribution processes. They help with administrative and pragmatic follow up of actions such as invoicing, drafting and preparation of contracts and purchasing orders, reconciliation of inventory against documents, and communication...

  • Logistic Officer

    4 days ago


    Kuala Lipis, Malaysia SELINSING GOLD MINE MANAGER SDN BHD Full time

    Supply chain assistants work closely together with managers in the operations processes, namely purchasing, manufacturing, and distribution processes. They help with administrative and pragmatic follow up of actions such as invoicing, drafting and preparation of contracts and purchasing orders, reconciliation of inventory against documents, and communication...


  • Kuala Lipis, Malaysia SELINSING GOLD MINE MANAGER SDN BHD Full time

    Mining assisstants perform routine duties in mining and quarrying operations. They assist the miners with maintaining equipment, with laying pipes, cables and tunnels, and with removing wast. Selinsing Gold Mine Manager Sdn. Bhd is a subsidiary of Polar Potential Sdn. Bhd., which is owned by Monument Mining Limited, a Vancouver-based, publicly listed mineral...


  • Kuala Lipis, Pahang, Malaysia SELINSING GOLD MINE MANAGER SDN BHD Full time

    Mining assisstants perform routine duties in mining and quarrying operations. They assist the miners with maintaining equipment, with laying pipes, cables and tunnels, and with removing wast.Selinsing Gold Mine Manager Sdn. Bhd is a subsidiary of Polar Potential Sdn. Bhd., which is owned by Monument Mining Limited, a Vancouver-based, publicly listed mineral...


  • Kuala Lipis, Malaysia SELINSING GOLD MINE MANAGER SDN BHD Full time

    Key Task and Responsibilities - Collect grade control (GC) sample. - Collect field duplicate sample. - Ensure that holes drilled as depth required. - Ensure working area and conditions are good and safe. - Ensure GC pegs matched with given GC plan drawing. - Ensure collected samples are dry and if wet, follow procedures as given Geologist. - Ensure sample...

  • Assistant Manager

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Grand Hyatt Kuala Lumpur Full time

    SummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Assistant Manager - Housekeeping is responsible to assist the Housekeeping Manager in managing the day-to-day operation of the...

  • Assistant Manager

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia C.I.S Network Full time

    Responsibilities: To assist in coordinating, planning and execute effective project ensuring timely delivery of projects/events To assist in executing from event conceptualization, Preevent development, onsite event, to postevent reporting and analysis To assist in planning and execution of conferences, meetings and other events To assist in developing the...

  • Assistant Manager

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Grand Hyatt Kuala Lumpur Full time

    SummaryThe Assistant Manager - Food & Beverage is responsible to assist the Outlet Manager in managing the assigned outlet as a successful independent profit centre, in line with the outlet's operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the...

  • Assistant Manager

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Grand Hyatt Kuala Lumpur Full time

    SummaryThe Assistant Manager - Stewarding is responsible to assist the Stewarding Manager in managing the Stewarding Department as an efficient, and productive cost centre, by maintaining an organised and clean back-of-house area in Food and Beverage and by providing all kitchens, outlets and banquets with clean operating equipment, based on expected...

  • Assistant Manager

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Park Hyatt Kuala Lumpur Full time

    SummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Assistant Manager - Human Resources is responsible to assist in the smooth and efficient running of the Human Resources Division,...

  • Assistant manager

    4 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Hyatt Hotels Corporation Full time

    If you're looking for a career with Apple Leisure Group, please click here to view job postings. If you're looking for a career with our Inclusive Collection, please click here to view job postings. "Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated...

  • Assistant Manager

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Grand Hyatt Kuala Lumpur Full time

    SummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Assistant Manager - Human Resources is responsible to assist in the smooth and efficient running of the Human Resources Division,...

  • Assistant Manager

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Radium Development Berhad Full time

    Assist Project Manager to ensure the project assigned is completed within the approved timeframe, budget and specifications. Assist Project Manager on daytoday project management, including liaison with all parties involved in the project (e.g., the Architects, Designer, Consultant, Main and Sub Contractors, suppliers etc). Assist Project Manager in design...

  • Assistant Manager

    2 months ago


    Kuala Lumpur, Malaysia AMBASSADOR MGMT SDN. BHD. Full time

    Assistant Managers are often in charge of the daily business operations. They verify employee schedules and ensure new hires understand their roles and duties. Assistant Managers handle phone calls regarding complaints and questions about orders or further escalations regarding services or products. Hotel and tourist. Bachelor's or Equivalent

  • Assistant Manager

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia AMBASSADOR MGMT SDN. BHD. Full time

    Assistant Managers are often in charge of the daily business operations. They verify employee schedules and ensure new hires understand their roles and duties. Assistant Managers handle phone calls regarding complaints and questions about orders or further escalations regarding services or products.Hotel and tourist.Bachelor's or Equivalent

  • Assistant Manager

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia The Benchmark Group Full time

    To assist the Restaurant Manager in managing the assigned outlet as a successful independent profit center. Maintain exceptional levels of guest service and evaluate guest satisfaction levels for continuous improvement. Assist the Restaurant Manager in providing training and development programme for junior team members. Responsible for daily and weekly...

  • Assistant Manager

    1 week ago


    Kuala Lumpur, Malaysia Ilham Dining Concepts Sdn Bhd Full time

    **Assistant Manager** We are looking for a motivated Assistant Manager to join our restaurant group’s Kaiseki. An assistant restaurant manager assists the restaurant manager with the overall operations of the restaurant and in ensuring the smooth flow of our service. To excel in this position, you need a high level of customer service skills and a...