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Job Responsibilities:Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needsMaintain good communication and cooperation with relevant departmentsTo exceed customers' expectations in terms of customer service & accurate information.Work in a team to achieve the required KPI elements and SLA.Requirement:Must be able to converse fluently using Mandarin and EnglishMust be able to read & write Traditional Mandarin wordEducation: SPM, UEC, O-level or; and aboveWorking Hours： 24/7 Rotational Shift - 5 days workingPreferred to have six months or more of customer service experienceFresher are welcomed to applyBenefits:KPI incentivesTransportation allowances14 days AL; 14 days ML, 60 days Hospitalization leaveEPF, SOCSOHealth and life insuranceMedical CoverageCorporate dealsLocation: Tower 8, UOA Business Park, 1, Jalan Pengaturcara U1/51a, Seksyen U1, 40150 Shah Alam, Selangor (near LRT or KTM Subang Jaya station)-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------岗位职责：负责客户在线咨询答疑，针对客户咨询需求，提供有效解答与有关部门保持良好的沟通与合作在客户服务和准确信息方面超越客户的期望。团队合作以实现所需的 KPI 元素和 SLA入职要求：必须能够流利地使用普通话和英语进行交流必须能 读 &写 中文学历：SPM, UEC, O-level 或更高工作时间：24/7 轮班 - 5 天工作优先考虑有半年或半年以上的客服工作经验欢迎无工作经验申请福利待遇：KPI 津贴交通津贴14天年假，14天病假，60天住院假期EPF, SOCSO健康和人寿保险 - Insurance医疗索赔 - Medical claims工作地点： Tower 8, UOA Business Park, 1, Jalan Pengaturcara U1/51a, Seksyen U1, 40150 Shah Alam, Selangor (靠近LRT或KTM Subang Jaya 站)
