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Customer Service Executive Mandarin
3 months ago
LOCATION:
Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking)FREE shuttle service transport from LRT station to Office based on selected schedule
JOB SCOPE:
To handle all inbound calls, emails & live chats pertaining to travel-related issues (hotel reservation and travel product information and other enquiries).To exceed customers' expectations in terms of customer service & accurate information.
REQUIREMENTS:
Good English, Mandarin & Cantonese communication skills (spoken & written).Able to read & write in Traditional Mandarin.
SPM leavers and Fresh Graduates are welcomed to start their first career in a call centre
- Full Training Provided.
SALARY PACKAGE:
Basic
Salary:
RM3,000FAS Allowance (Fixed): RM250KPI Allowance: RM300 (depending on work performance)
Shift Allowance:
RM500 (depending on night shifts assigned)
Salary:
Up to RM 4,050 per month (including allowances)
WORKING HOURS:
Rotational shifts (Monday – Sunday), 24/79 hours working a day (inclusive of 1 hour break)5 working days a week with 2 days off (depending on scheduled shifts)