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Customer Service Executive Mandarin

3 months ago


Malaysia Talreso Sdn Bhd Full time

LOCATION:
Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking)FREE shuttle service transport from LRT station to Office based on selected schedule

JOB SCOPE:


To handle all inbound calls, emails & live chats pertaining to travel-related issues (hotel reservation and travel product information and other enquiries).To exceed customers' expectations in terms of customer service & accurate information.

To be able to provide information related to travel and tours for customers' convenient traveling purposes.

REQUIREMENTS:
Good English, Mandarin & Cantonese communication skills (spoken & written).Able to read & write in Traditional Mandarin.
SPM leavers and Fresh Graduates are welcomed to start their first career in a call centre
  • Full Training Provided.
Background of Tourism & Hospitality will be an added advantage.

SALARY PACKAGE:
Basic

Salary:
RM3,000FAS Allowance (Fixed): RM250KPI Allowance: RM300 (depending on work performance)

Shift Allowance:
RM500 (depending on night shifts assigned)

Salary:
Up to RM 4,050 per month (including allowances)

WORKING HOURS:
Rotational shifts (Monday – Sunday), 24/79 hours working a day (inclusive of 1 hour break)5 working days a week with 2 days off (depending on scheduled shifts)