Customer Services

As a Customer Service Executive, you will be responsible for providing outstanding support to our customers and ensuring their satisfaction with our products/services.Your main duties will include:Handling customer inquiries via phone, email, and chat in a professional and timely manner.Resolving customer complaints and issues effectively, aiming for...

As a Customer Service professional that politely and proficiently attends to service requests and sales interactions with walk in customer at the shop. Handle enquiries on services provided ie. Postpaid, Prepaid, Broadband, Account Status, etc.Responsible in handling customer information, monetary transactions, handsets and ensuring proper control,...

Job Scope: Support Operations Manager to ensure business KPIs are met. Ensure all relevant communications, KPIs record, data and reports are updated and recorded for reference. Conduct need analysis to identify areas of improvements and propose recommendations to the management. Perform audits to ensure business compliance is adhered. Run projects,...

Job Scope: Support Operations Manager to ensure business KPIs are met. Ensure all relevant communications, KPIs record, data and reports are updated and recorded for reference. Conduct need analysis to identify areas of improvements and propose recommendations to the management. Perform audits to ensure business compliance is adhered. Run projects,...

Job Scope: Support Operations Manager to ensure business KPIs are met. Ensure all relevant communications, KPIs record, data and reports are updated and recorded for reference. Conduct need analysis to identify areas of improvements and propose recommendations to the management. Perform audits to ensure business compliance is adhered. Run projects,...

For Registration Please WhatsApp Full Name :2)Age :3)Preferred interview date :Job Responsibilities : Professionally interact with customers via phoneTo reconnect and reactivate Customers accountAttend to Customers complaintsJob Requirements :SPM & aboveExperience in Customer Service or work in a Call Centre are encouraged to applyAble to speak & write in...

Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's productsExceeding customer expectation in terms of customer service & accurate information.Working in a team to achieve the required KPI elements and SLA. Working hours: 24*7 (Compulsory working on Public...

Your roleCustomer service specialists provide prompt, professional, and accurate responses to telephone inquiries from our customers. They build positive business relationships with all customers by listening, interpreting, and responding on a timely basis.Your TaskOur customer service specialists have several responsibilities:1. Research and respond to...

Your roleCustomer service specialists provide prompt, professional, and accurate responses to telephone inquiries from our customers. They build positive business relationships with all customers by listening, interpreting, and responding on a timely basis.Your TaskOur customer service specialists have several responsibilities:1. Research and respond to...

岗位职责:负责客户在线咨询答疑,针对客户咨询需求,提供有效解答与有关部门保持良好的沟通与合作在客户服务和准确信息方面超越客户的期望。团队合作以实现所需的 KPI 元素和 SLA。入职要求:必须能够流利地使用粤语,中文和英语进行交流必须能 读 &写 简体,繁体...

Job Responsibilities:Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needsMaintain good communication and cooperation with relevant departmentsTo exceed customers' expectations in terms of customer service & accurate information.Work in a team to achieve the required KPI elements and...

Have a good understanding and understanding of the company's productsInteract with customers in timely manner and ensure follow up and ensure each feedback is closely properlyUpdate and maintain accurate documentation (customer service documentation), investigate issues and reportEnsure customer satisfaction and provide professional customer...

Job Responsibilities:Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needsMaintain good communication and cooperation with relevant departmentsTo exceed customers' expectations in terms of customer service & accurate information.Work in a team to achieve the required KPI elements and...

Provide online customer service through a live chat support system.Managing and monitoring social medial platformsIdentifying customer needs and helping customers use specific featuresExperience as a Customer Support or similar CS role is a plusHandling day to day escalation from customers.You can connect with me directly on ************* OR WhatsApp me on...

As a Customer Service professional that politely and proficiently attends to service requests and sales interactions with walk in customer at the shop. Handle enquiries on services provided ie. Postpaid, Prepaid, Broadband, Account Status, etc.Responsible in handling customer information, monetary transactions, handsets and ensuring proper control,...

As a Customer Service professional that politely and proficiently attends to service requests and sales interactions with walk in customer at the shop. Handle enquiries on services provided ie. Postpaid, Prepaid, Broadband, Account Status, etc.Responsible in handling customer information, monetary transactions, handsets and ensuring proper control,...

The PositionThe Executive – Customer Service will be required to manage incoming calls and emails from customers pertaining to ticketing, flight reservations and related products and services.The position will require you to support the contact centre in spoken and written English and Bahasa Malaysia as well as English, Bahasa Malaysia and Mandarin.The...

Responsibilities· Explain and suggest services and products.· Handle customer inquiries.· Able to work on weekends, as off day is on weekday.· Junior and Senior positions available.Please contact Mr Ganesan for detail 019xxxxxxx

Responsibilities: 1. To greet customers with smile, approach customer with proper timing and sincere attitude.2. To assist in improving store facilities and environment to attract more customers.3.Answering internal and external incoming calls.4. Make outgoing calls, transfer or make internal connection.5. Welcoming and...

Responsibilities: 1. To greet customers with smile, approach customer with proper timing and sincere attitude.2. To assist in improving store facilities and environment to attract more customers.3.Answering internal and external incoming calls.4. Make outgoing calls, transfer or make internal connection.5. Welcoming and receiving of Company Guest.6. Handling...