Restaurant Manager #FreshThisWeek

2 months ago


Malaysia CHARR by Gastronome Group Sdn Bhd Full time

Restaurant ManagerThe Restaurant Manager with Wine Knowledge is responsible for overseeing the daily operations of the restaurant while ensuring exceptional dining experiences for guests. This role requires extensive knowledge of wine and food pairings to enhance the overall guest experience. The Restaurant Manager will manage staff, maintain operational standards, drive business goals, and curate a well-rounded wine program. Restaurant Manager reports directly to the Head Chef.Key Responsibilities:1.Operational Management:•Oversee daily operations to ensure efficiency and quality service.•Implement and maintain standard operating procedures and company policies.•Ensure compliance with health, safety, and industry regulations.•Monitor restaurant cleanliness and ambiance to ensure a welcoming environment.2.Wine Program Management:•Develop and maintain a comprehensive wine list that complements the restaurant’s menu.•Work with suppliers to source and select wines that enhance the guest experience.•Conduct regular wine inventory checks and manage wine stock levels.•Organize wine tastings, events, and wine education sessions for staff and guests.3.Customer Service:•Ensure high standards of customer service are consistently met.•Address and resolve customer complaints and issues promptly and professionally.•Provide personalized recommendations on wine and food pairings based on guest preferences.•Monitor customer feedback and implement improvements as necessary.4.Staff Management:•Recruit, train, and supervise restaurant staff.•Schedule shifts and assign tasks to ensure adequate staffing levels.•Conduct regular performance evaluations and provide constructive feedback.•Foster a positive and collaborative work environment.5.Financial Management:•Assist in budgeting and financial planning for the restaurant.•Monitor and control costs, including labor, food, and wine costs, to meet budgetary requirements.•Prepare and presen



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