Customer Service Specialist

**Customer Service Specialist - Mandarin and Cantonese speaking** **Location: Nusajaya, Johor Bahru** **The Salary would be as below**: **Basic - RM 3000** **KPI - RM 400** **6th day allowance - RM300** **Night Shift Allowance - RM300** **Working days: 6 days a week** **Working hours: 3 shifts to choose from** **Work from...

Handling of incoming call and enquiries from customers with demonstration of excellent customer service skill to meet and exceed customer’s need. - Resolve customer queries efficiently and escalates problems promptly. - Ensure necessary and appropriate follow up actions are taken. **Requirement**: SPM & SKM Cert - Language proficiency in Bahasa and...

_Vacancies of _**Customer Service in Iskandar Puteri!!**_ What is the **Job Scope **in this position?: - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Keep records of customer interactions, process customer accounts and file documents. - Follow communication procedures,...

_Vacancies of _**Customer Service in Iskandar Puteri!!**_ What is the **Job Scope **in this position?: - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Keep records of customer interactions, process customer accounts and file documents. - Follow communication procedures,...

Call Centre company at Bukit Indah, Johor Bahru 5.5 working days Fixed shift but shift based on operational requirements Attend to customers' inquiries via inbound & outbound calls. Work with interdepartments to resolve customers' enquiries. Maintain accurate call logs and generate reports. Manage and update customer databases.Requirements: Minimum 1 year...

_Vacancies of _Customer Service in Iskandar Puteri_What is the Job Scope in this position?:Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and...

_Vacancies of _**Customer Service in Iskandar Puteri!!**_ What is the **Job Scope **in this position?: - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Keep records of customer interactions, process customer accounts and file documents. - Follow communication procedures,...

**Job Descriptions**: - Resolving customer issues brought to your attention. - Standardizing the customer service delivery of an organization. - Performing quality assurance surveys with customers. - Conveying customers’ feedback to the team. - Interacting with customers to determine whether they have a desirable and shareable experience. - Helping every...

Salary up to: RM4500 2 years experience working in 3PL transportation logistic company. 2 years experience as customer service. Fluent English Able to travelJob description Strong in operations and customer service related industry Handling daytoday operations independently Data creation and entries Prepare transport documentations bookings with shipping...

Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA. - Good computer literacy **Job Types**: Full-time, Permanent Pay: RM1,900.00 - RM2,100.00 per month **Benefits**: - Health insurance - Maternity leave Schedule: - Monday to Friday Supplemental pay...

_Vacancies of _**Customer Service in Iskandar Puteri!!**_ What is the **Job Scope **in this position?: - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Keep records of customer interactions, process customer accounts and file documents. - Follow communication procedures,...

_Vacancies of _**Customer Service in Iskandar Puteri!!**_ What is the **Job Scope **in this position?: - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Keep records of customer interactions, process customer accounts and file documents. - Follow communication procedures,...

Salary up to: RM4500 - 2 years experience working in 3PL transportation logistic company. - 2 years experience as customer service. - Fluent English - Able to travel **Job description** - Strong in operations and customer service related industry - Handling day-to-day operations independently - Data creation and entries - Prepare transport documentations...

**Project scope**: - Handling general inquiries related to billing and other concerns from customers. **Job scope**: - Attend to customers' inquiries via inbound & outbound calls, in both Eng & Man. **Requirements**: - With at least 1-year of experience in customer service - Fluent in both languages Eng & Man (Main Requirement, must be a mandarin...

Project scope: Handling general inquiries related to billing and other concerns from customers.Job scope: Attend to customers' inquiries via inbound & outbound calls, in both Eng & Man.Requirements: With at least 1year of experience in customer service Fluent in both languages Eng & Man (Main Requirement, must be a mandarin speaker) Proficient in Microsoft...

Strong in operations and customer service-related industry. - Handling day-to-day operations independently. - Data creation and entries. - Prepare transport documentations bookings with shipping line and B/L documentations. - Generating, submission and booking bagging orders for manipulation. - Manage customer and vendor complaints. - Daily interactions with...

Salary up to: RM4500 - 2 years experience working in 3PL transportation logistic company. - 2 years experience as customer service. - Fluent English - Able to travel **Job description** - Strong in operations and customer service related industry - Handling day-to-day operations independently - Data creation and entries - Prepare transport documentations...

Receiving and processing purchase orders. - Verifying orders, including customers' personal information and payment details. - Maintaining and updating sales and customer records. - Compiling monthly sales reports. - Expediting orders through internal liaison. - Directing feedback from customers to relevant departments. - Identifying new products to add to...

**ROLE: Customer Service Executive** **(Supporting Hong Kong, Taiwan & China)** **LANGUAGE: Traditional Mandarin, Cantonese & English** **LOCATION**: Nusa Jaya, a fast-developing city that offers a variety of opportunities (FREE shuttle bus service provided - Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City...

**ROLE: Customer Service Executive** **(Supporting Hong Kong, Taiwan & China)** **LANGUAGE: Traditional Mandarin, Cantonese & English** **LOCATION**: Nusa Jaya, a fast-developing city that offers a variety of opportunities (FREE shuttle bus service provided - Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City...